• Registered: 2011-09-25
  • Posts: 3

Topic: Problem with flash update fireface 800 (mac 10.6.8)

Hi everybody,
I've bought a macbookpro (snow leopard 10.6.8) and now i've got some problems with my Fireface 800 !
She is recognized, i mean i see total mix and fireface settings and i hear sounds in my monitors
, but when i open a song in logic pro, the sound freezes and cut..."synchronisation issue audio midi". I have downloaded the new driver, installed it, ok...but i downloaded the flash update (cause i'm pretty sure the problem is here) and when i double clik on it, it happens nothing...no installation, like if it was a windows installer program...but i'm sure it's for mac !!!
I've tried everything, change cables, reboot the mac, the fireface...
It makes me crazy, i've just bought komplete ultimate 8 and i can't play with it right now !!! help me pleeeaaasseee !!!
Sorry for my bad english writting...
Thanks in advance to give me the solution !

2 Reply by MC

  • MC
  • MC
  • Administrator
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,861

Re: Problem with flash update fireface 800 (mac 10.6.8)

Driver version that is installled? Firmware version that you try to install?

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2011-09-25
  • Posts: 3

Re: Problem with flash update fireface 800 (mac 10.6.8)

When i switch on my fireface 800...a window appears and tell "warning this driver requires a new interface firmware for enhanced functionality, please download...etc..."
The driver is version 2,93 unit #5D15BA50 v2,47 kernel driver v2,93
I've tried to install both of available firmware on your website...but the problem is the same, when i click on it, nothing happens...Even if i put the firmware in my applications
In logic and preferences, the rme is selected, the sound comes but freezes, cut and the window "synchro issue audio midi" appears...
Help !!!!

  • Registered: 2011-09-25
  • Posts: 3

Re: Problem with flash update fireface 800 (mac 10.6.8)

It's ok !! I really don't understand !! yesterday it was impossible to launch the update of firmware and today it works !! Thanks !