Topic: Can't get FF800 to work - keeps crashing computer.
Hi there, this is my first post. I am in desperate need of some RME support as im having a ton of problems to even get the fireface 800 up and running and even play a simple mp3 in windows.
Last night i bought the fireface 800. I have followed the installation procedure correctly. After the drivers are installed i needed to restart my PC. Since then, my computer crashes whenever i turn on the fireface 800. This happens every single time and it happens with a delay of about 10 seconds, whenever I click on a mp3 to play i with media player, or go into control panel > sounds, or whenever I click on the totalmix icon, or when i try to store or read from flash from within the settings dialog box. Sometimes the crash is accompanied by a very rapid type of glitching sounds, pronounce "rrrrrrrrrrrrrrrrrrr" coming out of the PHONES (ch.9/10) input (i just hooked up my headphone to it).
My stomach is hurting, this is how much upset i am. After years of using a silly emu 0404 card with troubles occuring on a regular basis, i finally got enough money to buy the fireface 800. I hoped it would be trouble free, but i have never had this much trouble with getting hardware running on my pc. So i hope you can help me out. I want to make music, not lose time with these kind of troubles! Anyone from RME, please help.
These are my specs:
OS: windows 7, 64 bit, SP1.
Cpu: intel core 2 duo e6300 1.8ghz.
Motherboard: MSI P965 neo-f
Memory: 4gb ddr2, 800mhz.
Firewire card: Dawicontrol 1394a PCIe x1 card.
If you need more details on what I have tried, I'll provide all the information you want.