• From: Bucharest/RO | Birmingham/UK
  • Registered: 2011-05-29
  • Posts: 9

Topic: Firmware problem / Multiface 2

RME Multiface 2 / HDSP Cardbus Card - PCMCIA


Hi,

I keep getting this problem with my RME interface, problem that never occurred before with the previous drivers. I would extremely appreciate if you could provide me with any advice that might get the interface to working properly.

So, I have installed the latest version of the driver from rme-audio ( v 3.2.9 ) but when I try to update the firmware as well, it just fails. I am using a notebook with Windows 7 Ultimate x86 installed. It is an Intel Core 2 Duo / 4GB Ram / seagate 7200 rpm.

And now I keep getting pops and cracks, in a random sort of way, every time I do anything on the computer, even with almost every letter that I type now. I get exactly the same cracks that you get when having a smaller buffer size selected. And it makes no difference if I am working in a DAW (Ableton 8 v3.0.4) or I just listen to a track. It feels like the processor can`t handle any other activity when using the interface.

It has never happened before although I am using this interface since 2009.

The RME HDSP CardBus Card ( PCMCIA 32bit ) is connected to my notebook via an adapter card -> Express card to PCMCIA, an adapter exactly of this sort
http://i48.tinypic.com/1z5lw2b.jpg

I have always had the interface working like that and I never had any problems.


I am almost certain that this problem is due to a conflict between the latest driver 3.2.9 and the old firmware. Ar there any other ways of installing the latest firmware? It just fails to update from the pcie_fut.exe (fut_wdm_dspe). Should I try to update the firmware using another computer with the RME HDSP cardbus directly connected to the slot, without any sort of adapters ?!

Thank you.

Best regards,
Alex M

alecsm's Website

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,768

Re: Firmware problem / Multiface 2

Yes, updating on a laptop with Cardbus slot is probably the best bet here... Then we can see what happens.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Bucharest/RO | Birmingham/UK
  • Registered: 2011-05-29
  • Posts: 9

Re: Firmware problem / Multiface 2

Ok, thank you. I will try that.

Best Wishes,
Alex M

alecsm's Website

  • From: Bucharest/RO | Birmingham/UK
  • Registered: 2011-05-29
  • Posts: 9

Re: Firmware problem / Multiface 2

Ok, so I have the latest firmware 55 and the driver version 3.29 installed.

Apparently the problem persists.

I am not even working in a DAW. Just random stuff... Browsing the internet while listening to music for example. If I do both in the same time, it feels like the buffer size can`t handle both and I keep getting pops & cracks. It makes no difference if I change the buffer size form the "Hammerfall DSP Setting" tool.

alecsm's Website

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,768

Re: Firmware problem / Multiface 2

Please check for possible performance issues: http://www.rme-audio.de/forum/viewtopic.php?id=1704


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2012-05-07
  • Posts: 2

Re: Firmware problem / Multiface 2

alecsm, did you ever get this sorted? I have a Multiface 1 that is still in perfectly good working order. I'm just about to get a new MacBook Pro Retina which has a thunderbird port and it'd be great to use the Multiface 1 with it using Thunderbird to Express card using a Sonnet adapter, then from Express card to PCMCIA using the adapter you have. It's obviously a bit convoluted but if it works it'd save me a bit of money.