• From: France
  • Registered: 2009-03-29
  • Posts: 14

Topic: FF400 : Windows 8 crashes when playing any audio file

Hello

Windows 8 crashes sad when playing any audio file with a Fireface 400 (WDM or ASIO mode)
BSOD error ==> WDF_VIOLATION

--------------
Here is my setup:

Laptop ACER Aspire 8930G
Windows 8 PRO 64bits (French)

Fireface 400 connected to an Fireware 1394A ExpressCard (EXSYS EX-6603E)

IEEE 1394 controler : Contrôleur d'hôte compatible OHCI 1394 Texas Instruments
FF400 Driver : 3.069
Hardware revision : 1.70

--------------

Windows Critical Event

- System

  - Provider

   [ Name]  Microsoft-Windows-Kernel-Power
   [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   EventID 41

   Version 3

   Level 1

   Task 63

   Opcode 0

   Keywords 0x8000000000000002

  - TimeCreated

   [ SystemTime]  2012-11-25T11:10:39.738293600Z

   EventRecordID 34960

   Correlation

  - Execution

   [ ProcessID]  4
   [ ThreadID]  8

   Channel System

   Computer AF-LAPTOP

  - Security

   [ UserID]  S-1-5-18


- EventData

  BugcheckCode 269
  BugcheckParameter1 0x8
  BugcheckParameter2 0x57ff9431fd8
  BugcheckParameter3 0x1
  BugcheckParameter4 0xfffffa8006b9abc0
  SleepInProgress 0
  PowerButtonTimestamp 0
  BootAppStatus 0

--------------

Andre

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,565

Re: FF400 : Windows 8 crashes when playing any audio file

Make sure you have PCIe power savings options in the BIOS and in Windows disabled...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: France
  • Registered: 2009-03-29
  • Posts: 14

Re: FF400 : Windows 8 crashes when playing any audio file

Daniel,

I can't change PCIe power savings in the InsydeH2O BIOS. Many setup parameters are hidden by this "OEM" BIOS.

After disabling the PCIe power savings options in Windows + Laptop reboot ==> same problem, Windows 8 crashes and same "WDF_VIOLATION" error.

For information : My FF400 works very well connected to my Desktop (Windows 7 Family Premium 64 bits - VIA 1394a chipset - Mobo ASUS P7P55D Deluxe - same FF400 driver version)