Topic: babyface micpre problems

I have a problem.
Changing input gain on my babyface produces loud pops and clicks. This is true with both channels but much worse on channel 1. Channel 1 also produces audible backround noise when phantom is turned on. Clicks are also louder when changing gain with phantom on especially with channel 1. Clicks stay louder some time after swiching phantom off.

I just tried recording with 2 condenser microphones. Channel 2 seems to work fine, but channel 1 has much lower level with same gain settings and backround noise is really bad. I have to do more test on this though.

Is there something broken and is it easy to fix?

2

Re: babyface micpre problems

Broken. Please exchange unit.

Regards
Matthias Carstens
RME

Re: babyface micpre problems

thank you for quick reply.  There is still a week left of warranty.