Hi,

it's not a bug, it's a feature, you mean? No, don't worry.

Did you update driver + firmware to the newest versions available on the website?

Max

Are you controlling the volume of Out or Phones? Did you try to do a Total Reset within TotalMix FX?

hi all,

thanks for all the support. in the mean time i tried the reset but that did not help either. please have a look at the video which shows the problem (look for it in the An1+2 output - you'll see the pan pot jittering around).:

https://www.dropbox.com/s/48xlgcrlh3t9t … geness.mov

maybe then it's easier to find a solution.

oh, and i'm controlling the volume of all outputs at once. but even when i control just the main out (AN 1/2) it still does that.

i hope my babyface is not broken....

all the best,
salad

That video does not equal your description of the problem. A certain 'jitter' of the Pan knob while moving the fader is normal under OS X. It depends on the USB data communication's quality. Some machines show it, others not. I fear as long as pan is not permanently changing its correct position you will have to live with it.

hi all,
actually i was referring to a permanent shift of the pan. have a look at this new video, please:

https://www.dropbox.com/s/2g54notrq87px … oblems.mov

this time i am moving the encoder slightly faster. i experimented now with a different set of usb-cables. no change. i also looked if there's a difference which usb-port i'm using on my mac. i also did not see an improvement.

so for the time being i just have to move the encoder quite slowly to keep the pan pot to a center position. my point is also that it did not used to be like this. i have the babyface for more than two years or so and only now the pan thing started to come to my attention. it never did this on the AN1/2, only sometimes on the phones. but this occurred so rarely that i never noticed what was causing it.

so what changed in the meantime. i got my logic board replaced in october 2012. the mac book pro is from nov 2011. it's a 2.2 GHz Core i7, mac osx 10.7.5. and the drivers changed.

is there anything i could do to improve the situation?

thanks for the help,
salad

yes, the spatial position of the output is changed as well. so if i'm moving the encoder on the babyface not only the volume gets changed in the audio chain, but also the pan position. if the pan pot suddenly jumps to the left so will the audio. that makes changing the volume on the babyface very unreliable because now i have to check every time if the pan is still centred. the led strip on the babyface will also show me the pan pot change. so if the pan pot has moved to the left and stayed there there'll be more leds glowing on the left.

that's why i'm posting. this now affects my work.

bests,
salad

thanks! that would be greatly appreciated.

a few moments ago i checked my babyface in windows 7 on my mac. the babyface runs fine here. no wobbly pan pot, the output signal is always centered. it's the driver from 11/12/12 version 1.028 and the hardware revision is 203.

best regards,
salad

Since this obviously not normal, please let us check whether it can be reproduced first. If we find something and fix it, there will be no need to disable the pan pots, I'm sure.

Regards
Daniel Fuchs
RME

Did you ever resolve this issue? I am having the exact same issue for a few years.

I have been considering for a while to get a new card. But to be honest, this is the only problem I have with my existing one. So if there's a fix, I can probably use it for several more years.