Hey, I'm having trouble getting my old RME MultiFace to work. I'm using it with a PCI interface.

I bought it second hand not long ago, and it was working great for a while. But then, forgetting I had still hooked up the cable for the interface, I moved my PC and it kind of jerked on both the interface card and the box (to the side, not outwards). It didn't seem much at the time, just a little tug at both sides, but after that incident it stopped working. It detects it as a DigiFace now, but only reports seeing it.

I browsed around the forum and googled and tried a couple of things.

I tried a few cables and that changed nothing.

I tried different operating systems as well; I was on Windows XP at the time, but have now upgraded to Windows 7. I'm also running Debian, which gives the same results.

I tried bringing it to the store to have it fixed, but they told me that because it is second hand they could do nothing for me without spending a lot of money.

Should I try and re-solder the connection of the firewire interface ports on the box and the card?

What are my options here?

Thanks in advance,

Robert