Same problem here. I guess I'm not alone either. I have to admit, I'm disappointed by this seemingly common hardware issue. I figured that mine was just an isolated issue until I stumbled upon this thread.
I purchased my Fireface 800 brand-new about 3.5 years ago and have also begun to experience noise on the channel 1 pre-amp, accompanied by it's dull glowing green input signal LED. Nothing audio cables are plugged in, the Speaker Emulation/Limiter/Drive are turned off, and the preamp gain knob is turned all the way down. I've only used the Fireface in my smoke-free home studio since I purchased it. The noise is relatively low-level, (about a 13 db increase in the noise floor), but unfortunately it's still there eating up space. The noise begins a few minutes after the unit has been powered on.
I called Synthax/RME today and was advised that it's probably a hardware issue that will require repair. I'm waiting on a call-back to discuss the results troubleshooting steps given to me by the technician.
I migrated to RME from a MOTU PCI-based system. The MOTU system ran flawlessly for the 8 years I had it. I just wanted an upgrade (stable interface, better converters, solid build quality) so I splurged and got the FF800.
Hope that RME/Synthax can help me...
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