Topic: Fireface ufx clicks on the first 8 analog inputs

I have this problem for a while, and couldn't find a solution, or my unit is wrong.
Here's a little video about the problem: http://blip.tv/pro-tools-tutorials-by-t … em-5901531

It's the same in standalone mode too. Latest driver/firmware/totalmix.

Re: Fireface ufx clicks on the first 8 analog inputs

Any suggestion? Is it some firmware thing, or the unit is defective?

Re: Fireface ufx clicks on the first 8 analog inputs

My opinion is that hardware is faulty.

-J-

Re: Fireface ufx clicks on the first 8 analog inputs

Some official word on this would be very good for me. As the ufx is the "heart" of our production right now, I really need to know what to do. If I send it back, that will surely take a few weeks till I get the unit back, which is huge time for us right now, but if I have to, I'll do that. Can someone from rme take a short look at the video and tell me what can possibly cause this symptom?

Re: Fireface ufx clicks on the first 8 analog inputs

RME? Something?

Re: Fireface ufx clicks on the first 8 analog inputs

This unit definitely needs warranty service, please contact your local distributor.

Regards,
Jeff Petersen
Synthax Inc.