Hi,

just got my new Fireface UCX and I'm amazed about the performance, especially the low latency.

However, there are two issues and I wonder if these should be considerd defects:

1. Often, but not always, the seven-segment display is off after power-on and the encoder knob is not functional.
This frequently happens if power is turned off while there is a USB connection and I wait a couple of minutes before turning power back on.
If I just wait a few seconds before turning power back on, that problem does usually not occur.
The problem can be fixed by disconnecting power again, waiting a couple of minutes, connecting USB and then turning power on.
I assume the seven-segment display should never stay off when powered-on, nor should the encoder be not functional.
I also assume that such behavior should not depend on how long power is disconnected.
Firmware is the latest, v42.

2. The power socket is rather wobbly. When plugged in, I can twist it by approx. 5 degrees in either direction.
That doesn't seem to affect the power connection, but I wonder if this is normal or if there is something loose inside.

I'd appreciate if anyone could shed some light on this based on their own experience.

TIA,
Varta