Topic: Data lost and corrupted recordings

Hello
I have 2  rme raydat cards installed on each server.
The main task of the cards is to get the audio signal to the server. basically i use all adat in each brings 4 stereo channels.
I set one of the cards to perform as clock, here are images how is it setup:

http://f5.s.qip.ru/nzgdnGBF.png

http://f6.s.qip.ru/nzgdnGBG.png

the sound is forwarded to directsound and from there i record it.

The problem i face is that audio files have errors, such as:
missing few sec of audio
audio over audio [ small samples are heard, and after few seconds, i hear it again]
backround noise.

here is a short record with example:

http://www.sendspace.com/file/mnrwbj


Is there any problem with the way i configured the clock? 
can it cause this issues?
is there a possibility that the buffer causing it?


Please advice where to look and fix the problem, as i do want to get more raydats.

Thank You

2

Re: Data lost and corrupted recordings

The screenshots do not explain your setup or cabling. They do show lots of problems (Lock instead of Sync), so errors are to be expected.

Regards
Matthias Carstens
RME

Re: Data lost and corrupted recordings

Hello MC

Sync\lock keeps changing all the time on all adats. probably when i took the picture it was on lock.
anyway it is not lock, it keeps changing all the time.

Setup:
Installed both cards using official drivers.  OS windows server 2008r2

http://www.sendspace.com/file/js64sa

On the picture you can see the connection between the cards.  The cable connected between themself via 3 pin male\female.

What other information is missing?

Thanks

Re: Data lost and corrupted recordings

up!

anyone can help?

Re: Data lost and corrupted recordings

Hi Maxis,

When you have correctly configured clocking between the RayDAT cards, and everything else connected to them, all the inputs in use will show "Sync". The fact that it keeps changing only indicates that you have an incorrect configuration.

In a digital system, only one device can be the "master". This device will use it's own internal clock, then you need to set every other device in the digital system to follow the master clock.

If you need more assistance you will need to be very specific about each connected device, the individual settings (especially clock settings), and how everything connects.

Regards,
Jeff Petersen
Synthax Inc.

6 (edited by maxis 2014-02-25 19:32:14)

Re: Data lost and corrupted recordings

Jeff,  thanks for your reply.

I followed the manual when connected both devices on same server.

One is set as master, and on the secodn raydat, when i connected the cable between them, a new option appeared AES,  so this is what i`ve set,  as clock source,  AES IN.
I mean it is irrelevant which card will be master, as long as all others are slave.

I am attaching pictures of  the Hammerfall DSP settings,  maybe you will see something else i did incorrect.

Master is  Raydat (2)
Slave is Raydat (1)

http://f5.s.qip.ru/nzgdnGUw.png


I simply do not see where did i get wrong?

p.s.  the sync\lock  keeps changing all the time on all inputs, on both cards

7

Re: Data lost and corrupted recordings

We do not understand what you talk about:

> On the picture you can see the connection between the cards.

No I can't. Worst photo ever.

>  The cable connected between themself via 3 pin male\female.

???? Does that refer to AES? Where are all the ADAT I/Os going to and coming from?

Regards
Matthias Carstens
RME

Re: Data lost and corrupted recordings

I used 
http://www.rme-audio.de/images/products/products_cables_bo968.jpg

which came with each card,

i connected on each card  to this input
http://f5.s.qip.ru/nzgdnGUz.png

and then connected the male to female.

once i did it,  AES appeared, so i assumed it is for the clock

Please advice which cable and input i should have used.

Re: Data lost and corrupted recordings

This is fine. The cards are synchronized. But the other devices you are connecting to the RME cards are not synchronized.

We still need to know what connects to the ADAT ports, and the clock settings of these external devices.

Regards,
Jeff Petersen
Synthax Inc.

10 (edited by maxis 2014-02-26 11:45:34)

Re: Data lost and corrupted recordings

I understand

To each adat input connected  sm pro q-adat
http://f6.s.qip.ru/nzgdnGUU.png


For each device it is set 44100 and external sync [wc in\out are not used, only button set to external]

Re: Data lost and corrupted recordings

maxis wrote:

For each device it is set 44100 and external sync [wc in\out are not used, only button set to external]

There's your problem. This won't work. Without an actual external sync source, the "external" switch will do nothing. You will need physical Word Clock sync in your setup... No other way to have all the converters run in sync. And not at all an RME problem, if I may say so.
Configure/choose one converter as master, and sync all the others with Word Clock. And the cards to ADAT.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Data lost and corrupted recordings

Thank you Daniel,
But i would preffer to use RME`s  word clock, since it seems much better, from what i`ve read,  and what you are saying is that i can not use it at all, and the only option is that q-adat will be the clock for all.

Since if i make the converter as master, it means i need to set on both RME cards clock to  slave\off
???

13

Re: Data lost and corrupted recordings

Your problem is that you do not seem to have the optional word clock card for the RayDAT, therefore do not have word clock at all. Then Daniel's proposal is the only possible setup. Also clocking quality is not the problem here, if at all the ADCs used in those converters...

Regards
Matthias Carstens
RME

Re: Data lost and corrupted recordings

Could this be the reason of cracking and errors you hear on audio i`ve uploaded?

Re: Data lost and corrupted recordings

Of course. You have several free-floating unsynced converters here, no way this will work...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME