Topic: RME ARC USB Strange behaviour
Hi,
I've had the new ARC USB for a week now and twice the remote has become unresponsive during use. It works again straight away if I unplug it and the re-plug it in but wanted to make sure there isn't a problem with my setup etc.
I'm on a 2009 Mac Pro using OSX 10.11.6 with a FF400 Version 3.32 v1.71 and the version of TMFX is 1.40. The remote is plugged into a powered 2.0 USB hub at the moment (in case it should be plugged directly into the Mac instead).
When the remote stops working, the 3 buttons at the bottom are dimly lit and flash together every now and then (maybe every 20-30 seconds at a guess) and the SNAP 1 button is fully lit. None of the buttons can then be switched on or off and the volume dial doesn't affect TM.
Any ideas if I need to change anything, or if this has happened to anyone else?
Many thanks
J