Topic: Another 'Mac Allow doesn't work' story, and solution
i am setting up my Fireface UFX with a brand new iMac purchased yesterday (21 inch quad i5) OS version 10.13.4
my first mistake was installing the firewire drivers instead of the usb drivers. once I realized that i had installed the wrong drivers i installed the usb drivers.
the symptoms are:
Fireface USB settings app sees the devices serial number and can change clock source but cannot change the sample rate (when I change clock source in app I se change reflected on device, but not sample rate). If I turn off the device it and its firmware / driver info go away from the UI as expected. so the computer sees and can talk to the device
Totalmix doesnt see the device at all (nothing appears in New Totalmix Window device selection list)
Fireface Flash Tool sees the devices serial number but cannot flash the device, when I click Update nothing happens. also, under the Current Revision column, the flash tool sees the correct version for USB but reports 0 for the other firmwares. When i test on different mac the correct values are shown
Mac Audio MIDI setup does not see the device at all
Update: I have tried uninstalling all RME software and reinstalling drivers per this https://www.forum.rme-audio.de/viewtopic.php?id=9233 but to no avail. Note I could not find all of the plists listed. Maybe the post needs updating?
Update: have tested the device on my wifes Macbook Air (using 2.x drivers) and the device works great so we can rule out hardware errors, the problem is entirely the config of my Mac. using her Mac I have flashed the device to the latest firmware.