Topic: RME Baby Face Pro FS Return Policy
Dear all ,
I have a quick question regarding the RME products return policy since I am being refused for return of a newly (3 days ) purchased Baby Face Pro FS by the dealer . I did not register the product on my name or anything . I purchased it to use with the Smule app on my ipad ( I know it is too much for Smule) and I told to the dealer before hand that I will be using it with the ipad. It seemed that there is not much difference with other sound interfaces like FRite , Audient and SSL2+ with Smule.
The dealer says that there is a software with the unit ( I guess RME ) which I downloaded it to be able to try and therefore they can not accept return and of course refund. I found this unacceptable and wanted to ask to the community if there is a such return policy with the RME products ? By the way I am in Istanbul , Turkey. Thank you all.