1 (edited by phillipus 2021-05-09 13:06:50)

Topic: DSP Multiface I has host error but only first thing in the morning

This is a very strange issue.

I have a Hammerfall DSP Multiface I with PCI card which I bought in about 2003 and is still working fine...except for first thing in the morning.

When I boot the PC in the morning the red light on the box stays on to indicate a Host error. The only way I can get it to initialise correctly is by turning off the PC and re-booting into Windows. After this is done all is fine for the rest of the day. It doesn't matter how many times I turn the PC off and on for the rest of the day it will continue to be OK, it is only a problem for the very first boot in the morning. However, if I start the PC in the afternoon it is also fine and the red error light does not show.

So, the only way to initialise it correctly is:

- Boot the PC and log in to Windows (red light on error)
- Turn the PC off
- Boot the PC again and log in to Windows (red light goes off)

Things I have tried when I get the red LED error but that don't fix the issue:

- Disconnecting and reconnecting the cable at the PCI card end and at the box end (the RME Settings window shows "Detected" then "Error")
- Rebooting the PC *without* logging into Windows several times

Because the card initialises OK in the afternoon I wondered if it was something to do with the temperature?

Specs
-----

Hammerfall DSP Multiface I with PCI card
Driver 4.36
Hardware Revision: 17
Windows 10 64-bit

Asus Z97-A Motherboard
Nvidia GeForce GTX 970
8Gb RAM

2

Re: DSP Multiface I has host error but only first thing in the morning

What is the revision of the PCI card? See here:

https://archiv.rme-audio.de/old/english … sp_pci.htm

Regards
Matthias Carstens
RME

3 (edited by phillipus 2021-05-09 21:00:39)

Re: DSP Multiface I has host error but only first thing in the morning

Hi Matthias, thanks for your reply.

The revision as printed on the card is 1.7

Re: DSP Multiface I has host error but only first thing in the morning

phillipus wrote:

Things I have tried when I get the red LED error but that don't fix the issue:

- Disconnecting and reconnecting the cable at the PCI card end and at the box end (the RME Settings window shows "Detected" then "Error")

Actually, this morning, when I got the red light error I disconnected and reconnected the cable three times at the card and eventually managed to initialise the box.

5

Re: DSP Multiface I has host error but only first thing in the morning

You should try an external power supply for the MF.

Regards
Matthias Carstens
RME

Re: DSP Multiface I has host error but only first thing in the morning

MC wrote:

You should try an external power supply for the MF.

Thanks. Is that 12v DC, 2A, centre negative?

Re: DSP Multiface I has host error but only first thing in the morning

The Multiface will accept AC and DC, as it were. The RME power supplies are pin positive.

Regards
Daniel Fuchs
RME

Re: DSP Multiface I has host error but only first thing in the morning

I haven't tried an external power supply yet, but thought I'd add a comment just out of interest.

Now that we have warmer weather the external box is initialised correctly when booting the computer in the morning. This seems to be related to temperature. How can that be?