• SLNSW
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Topic: TotalMix interface won't respond - Win 11

Hi,

I've just had a new PC setup. Windows 11. I'm using a HDSP AES i/o card with a ADI-8 QS. The card came from the old computer.

Drivers installed and the i/o works okay so far, but The TotalMix interface in completely unresponsive to any interaction.
It seems to be working, in that I can see audio coming in and out on meters on the correct channel but the window itself is not responding to anything. Any click creates a 'bell' system sound. I can't move or close it. It's as if there's a pop-up input window or something waiting for a response from me, but no other windows are open. The only way to close it is to kill it in Task Manager

I've downloaded and installed the latest public beta.
All drivers are as new as they could be just a few days ago.

This is a work machine with an IT department being pretty heavy handed with security, though I've had our IT support here with all their extra admin rights to no avail.  We tried running in compatibility modes also without success.

Any thoughts?

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
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Re: TotalMix interface won't respond - Win 11

When starting there might be a flashing symbol in the systray from a dialog that asks for confirmation on what to do about 'Mismatch' of TM FX mix and channel settings. That dialog is either in the background or maybe off screen.

Installed driver version?

Regards
Matthias Carstens
RME

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  • From: Boston, MA
  • Registered: 2011-11-25
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Re: TotalMix interface won't respond - Win 11

I was having the same problem. Windows 11. Fireface UFX, SW Version 1.63. Driver version 1.245. Totalmix FX showed me 2 dialogs about the mismatch of settings, and I closed both of them. There don't seem to be any off-screen windows. Totalmix FX is running, and I see audio levels and faders moving as I turn knobs on the device, but I can't interact with it using the mouse. I can force quit Totalmix and restart it, but it still doesn't work. I can use the Win key + arrows to move the Totalmix FX window to different screens, and it resizes properly. But the titlebar is grey and I can't make it run in the foreground.

I just went to the system tray icon -> New Workspace Window, and it created a new window, I can move both windows around. Quitting and restarting Totalmix seems to work now. No idea what was going on there.

Separately, if I search for a shortcut to Totalmix FX in the start menu, I don't find anything. But if I type "totalmixfx" it finds C:\Windows\System32\TotalMixFX.exe. Should the installer have created a shortcut somewhere?

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4 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
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Re: TotalMix interface won't respond - Win 11

No. TM FX only resides in the notification area. And the freeze issue has been reported and fixed here already:

https://forum.rme-audio.de/viewtopic.php?id=37643

Regards
Matthias Carstens
RME

MC's Website