• From: Stockholm
  • Registered: 2017-01-17
  • Posts: 10

Topic: UCX II sometimes goes silent after connecting gear

Hi,

Sometimes when I connect instruments to my UCX II Nuendo seems to lose connection to the interface. It's still selected as my audio driver and the routing looks right. But it is silent and don't receive any inputs. This happens both with the instrument inputs and the line inputs. If I restart the interface it works again. I move cables between synths and don't touch the interface when this happens. Nuendo seems aware of the "crash" since its meters don't show anything, like when there's no driver.

It doesn't happen every time but often enough.

Is this normal?

Best regards,
Johannes

MacBook Pro M1PRo - Nuendo 13.0.30 - MacOS13.1

Nuendo 7.1.20 / Cubase 9.0.1
Mac Pro 5.1 / 12 core / 32GB / SSD
MacOs 10.12
RME UFX+ / USB3
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,558

Re: UCX II sometimes goes silent after connecting gear

Can you provide a screenshot of Totalmix when this situation occurs? Does incoming signal still show up on the device display? Have you tried another USB cable or port?

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Stockholm
  • Registered: 2017-01-17
  • Posts: 10

Re: UCX II sometimes goes silent after connecting gear

Nothing on the meters in totalmix when it happens, ins and outs. Will try another port, it's daisy chained after my TB3 UAD-2 satellite as of now.

/j

Nuendo 7.1.20 / Cubase 9.0.1
Mac Pro 5.1 / 12 core / 32GB / SSD
MacOs 10.12
RME UFX+ / USB3