1 (edited by sebt 2009-12-11 07:35:46)

Topic: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

With the exception of a few "buzzes" now and then, the previous drivers and firmware(s) were working pretty stably for me in Windows 7 64. I ran with the 2.992 driver and 1.6x firmware for the majority of that time. The only issues I had were on occasion a host app would give a constant buzzing through the FF, requiring the app to be killed through task manager.

With the latest firmware and driver 1.70/2.998, the random buzzings have gone away but a new problem has appeared. If I'm running one app that uses the FF (eg. Reaper DAW) and run another (eg. foobar2000 music player), when I hit "play" in foobar it will hang for 20 seconds before I see a BSOD. The BSOD is usually 0x01 (ACP_INDEX_MODE), although on occasion I've had the more "friendly" BSOD saying something like "Device driver conflict", "The issue is most likely related to device drivers..." etc..

The BSOD issues as described above have appeared since using the latest driver and firmware. That said, one app at a time, it works fine. I just need to be careful to avoid apps trying to use the fireface concurrently (including Windows sounds!).

I am using a Gigabyte GA-P35-DQ6 mobo with onboard TI firewire chip, which has for 2 years worked perfectly with the FF400 under XP, whatever I throw at it.

I am hoping for a fix to some of these issues in the near future, as my Fireface is quite unstable at the moment.

Seb T.

2 (edited by iom 2010-03-27 08:26:22)

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

hello

i have exactly the same problem when using some audio appz in the same time

only with the fireface 400, when i try with other soundcard all work perfect.

thx

3

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

> The BSOD is usually 0x01 (ACP_INDEX_MODE),

Fixed in 3.011...

Regards
Matthias Carstens
RME

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

MC wrote:

Fixed in 3.011...

????

De gustibus - et sonus - non est disputandum

5 (edited by iom 2010-03-28 00:31:26)

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

do you mean the drivers version 3.011 ?

i still have some bluescreen with the drivers 2.9992 / firmware 1.7

ACP_INDEX_MODE
SYSTEM_SERVICE_EXCEPTION
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
...

i'm back to the drivers 2.9998 and now audio is very distorted when i try to playing together abelton live + NI traktor  but no bluescreen.

please try to play audio with abletonl live + traktor in the same time with latest drivers / FW and you'll directly see the problem i think...

thanks

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

Hi iom, are you using different output channels for each app? Are they running at the same sample rate?

Regards,
Jeff Petersen
Synthax Inc.

Re: FF400 Blue Screen (BSOD) Win7 x64 using latest driver (2.998 fw 1.7)

ok i do using different channel for each app / same sample rate no more problem smile

thank you very much

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