• Registered: 2009-03-03
  • Posts: 35

Topic: FF800 has high frequency "clicking" with 3.030 driver

With this driver, there is a high frequency clicking sound during audio playback. Reverting to 3.028 solves it for me.

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,549

Re: FF800 has high frequency "clicking" with 3.030 driver

Where does this occur? What is the unit's serial number and firmware version?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

+1  With this driver, there is a high frequency clicking sound during audio playback. Reverting to 3.028 solves it for me
1. Analoog 1/2 out

2.firmware version 2.77

Psychosurf's Website

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

It occurs in cubase whit 48khz  but not whit 44khz

Psychosurf's Website

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,549

Re: FF800 has high frequency "clicking" with 3.030 driver

Which outputs are affected? Does the click appear in Totalmix, too?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

It is on al out puts is sounds like an echo

Look at Cubase 5.5.1 / Divece setup / Asio fireface /  Controle panel / Sampel rate is not working

is i listen in foobare at   it is oke

Psychosurf's Website

  • Registered: 2009-03-03
  • Posts: 35

Re: FF800 has high frequency "clicking" with 3.030 driver

Firmware is 2.77.

I'm not sure where to look for the serial#, but there is a bar-code sticker on the back that indicates 22411369.

It sounds almost like a digital sync problem. Similar to what I've heard before when my Mackie Onyx 800R was connected via ADAT optical but Word Clock was not correctly configured.

8 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,837

Re: FF800 has high frequency "clicking" with 3.030 driver

Hello,

we need some more feedback on this, please. Affected units are Fireface 800 only? Problem only in 48 kHz, not in 44.1? Problem on other channels than 1/2? After installing 3.030, did you go through the Settings dialog and changed the buffer sizes a few times? What is your buffer size and is the click on other buffer sizes too?

Is it possible to record this click sound and post a screenshot of its waveform? Envelope and length will give us hints where to look.

Thanks a lot.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2009-03-03
  • Posts: 35

Re: FF800 has high frequency "clicking" with 3.030 driver

I was seeing the problem at 44.1KHz. My buffer size was initially 128 samples. I set it to 1024 samples and the problem was still apparent.

I'll try to test it more and give as much information as I can.

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

1.Freface800
2.All channels
3.Cubase 5.5.1
4.no problem in foobar and Wavlab 6
5.no differens on buffers settings
6.it looks like echo sound

Psychosurf's Website

11 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,837

Re: FF800 has high frequency "clicking" with 3.030 driver

Psychosurf, you used WaveLab 6 in ASIO? If so, try to disable all channels except 2 ins and outs in the I/O dialog (F4) of Cubase. Maybe this effect depends on the number of ASIO channels in use.

Regards
Matthias Carstens
RME

MC's Website

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

1.  I used wavelab 8 in asio no problem
2.  I tryt  to  disableing  all channels except 1/2  no differns

Psychosurf's Website

13 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,837

Re: FF800 has high frequency "clicking" with 3.030 driver

Can you please give test driver version 3.031 a try?

https://archiv.rme-audio.de/download/fi … v_3031.zip

(Posted that yesterday into the wrong thread thanks to Thailand's super-slow internet :roll )

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2009-03-03
  • Posts: 35

Re: FF800 has high frequency "clicking" with 3.030 driver

3.031 fixes it for me. Thanks, Matthias!

  • From: Netherland
  • Registered: 2007-05-01
  • Posts: 18

Re: FF800 has high frequency "clicking" with 3.030 driver

+1.        3.031 fixes it for me.

Matthias  may be you can work for Steinberg  one day in the week 

and all our troubles  will be gone .k gg gg ggg 

great job Matthais  and team.

Psychosurf's Website