Topic: Fireface UFX USB Not recognized
Hi,
I installed the fireface ufx firewire drivers by mistake, naturally it didn't recognize the hardware.
then used this guide here to remove it:
https://www.forum.rme-audio.de/viewtopic.php?id=9233
i then installed fireface ufx usb drivers, but after restarting i get the same issue, the hardware is not recognized. with not recognized i mean, fireface usb settings and totalmix dont open when i connect the hardware, it is not in sound settings on my mac, and logic doesn't give me an option to select it neither.
i'm running high sierra. i previously had the fireface software and everything on my sierra installation, everything worked fine, even upgrading to high sierra, but i had to do a clean install for other reasons. now i can't get the hardware to work.
when i launch the fireface usb settings it says:
fireface ufx (23594174) Firmware v352 Driver: v3.03
all the statuses at the bottom say "no lock" until i pull out the usb wire, then the no lock disappears. So apparently it the software sees it but i can't use it.
when i open totalmix, and say new total mix window the device selection window is empty.
i tried my other usb port, same thing.
i also tried uninstalling and reinstalling it with the hardware disconnected and the hardware connected during installation. nothing helped.
i tried using the latest usb flash tool, which said: current revision usb 352 new revision 359
0.00 - 1.63
0 - 344
0 - 28
when i click update nothing happens.