Topic: xlr shell stuck in input fireface ucx
No doubt this is a common problem across all audio devices, but the info on this forum is limited. After breaking the bank to get an RME device, after 5 weeks of getting up to speed with Totalmix, I finally get going with some inputs. Then the xlr gets stuck in the combo socket (mic/line 1). Well annoyed as it was a 'refurbished' item and is now out of the 1-month warranty.
Any tips and tricks before I have to open the unit and approach the problem from above? I've tried dental tools, special thin steel strips, almost everything. I'm not a dunce and having had this problem before (Xlr connectors can often be stiff) I've usually teased it out....
If everything fails, what's the procedure for returning the device to RME for repair? Does it take months? As I said, it's the xlr shell only - there's gotta be a way..