Topic: Documentation errors in Fireface UC manual
Hi,
I just bought RME Fireface UC thinking it has TotalMix FX included. For a new customer, it was not very clear to me that RME interfaces could have TotalMix or TotalMix FX...
If you look at http://www.rme-audio.de/en/products_features_table.php - the page is up-to-date, it contains all products but Fireface UCX. That would have helped me maybe to spot the difference between TotalMix and TotalMix FX.
Furthermore, the pdf manual for RME Fireface UC has so many copy/paste from other manuals making you think UC comes with TotalMix FX:
page 3: 'TotalMix FX' chapter...
page 61: print screen showing EQ and Dynamics features being available...
Imagine my disappointment after travelling frm Brussels to Koln (and back) when I see my new interface doesn't have EQ, Dynamics, Echo and Reverb...
So today, I am going back to Koln to return the product...
So this post is primarily for new customers and secondly for RME support - please update the documentation and make clear explanation of the features. For you everything is clear, but for new comers a product comparison feature would be nice.
Thanks in advance,
George / Brussels / 2019.08.26