Topic: Availability of MRC (new DAC / Pro remote control)
When we designed the new version of the DAC's remote control it was fully clear that we would make it available to existing customers. The new remote has many of the buttons added that people used via remap keys, therefore keeps the user programmable buttons free for other functions. It is our believe that the new remote will be highly attractive to existing customers and obviously spares them to buy a complete new unit.
At this point of time the remote works as expected with both Pro FS R and DAC. We also have a simple packaging for it ready when bought as accessory. So now where is it? Unfortunately it is not (yet) available. For two reasons:
- all remotes that we currently have are used for the shipped out products (Pro FS R, DAC)
- the last shipment of remotes that we received was returned to the manufacturer as they did not meet our quality requirements. Usually that is no big deal. The manufacturer reworks them, we check again, and they are ready for sale. Unfortunately two things happened then: Chinese New Year and Corona. The latter has a big impact on many things, and will show up with more impact in the next two months, as many products are still produced from material that is on stock. If that stock runs empty we will see a big wave of delivery problems in many unexpected areas, at an unexpected time. Corona might be no issue then anymore, but the material does not show up in the required numbers/volume. But I got distracted a bit: the point is that we can not ship remotes as accessory right now. Unfortunately we also can not tell when this situation will change. Might be in 2 weeks, might be in 2 months. That is completely out of our control.
I will update this post when news are available.
The price of that accessory remote is expected to be in the 40 Euro / Dollar region. I can't be more exact as long as we don't even ship it.
Matthias Carstens
RME