• modii
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  • Registered: 2020-03-21
  • Posts: 1

Topic: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Hello

I just migrated to macOS and I cant hear any sound coming through Discords voice chat. That includes server voice channels, private calls, voice channel live streams and also the "start testing" feature in the Voice & Video setting.

I can hear all other sounds from discord, including embedded videos and system sounds such as the push to talk sound and the connecting/disconnecting sound.

I have tested discord through chrome, and that does work, it seems like it is a problem that is specific to the app. I have also tested it with no audio interface and a different audio interface, and it seems to work perfectly fine. So I am quite sure that this is a unique Discord/RME problem on macOS (I have tested it on windows, and it works flawlessly).

I also tested other "chat" apps such as skype and teamspeak, and they all work.

I have sent Discord a support ticket, however since this also seems to be a problem specific to the RME Babyface Pro, I though I would also post here to see if anyone else has this issue, or could maybe help me out.

  • Registered: 2020-05-19
  • Posts: 1

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

I have the totally same problem with it since this year.
dicord - totalmix had been working properly until last year, though.
I don't know why this problem occurs really.

  • sptzr
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  • Registered: 2020-12-28
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Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Hello,
has anybody news on this problem?
I have the exactly same problem with my Fireface 802 on MacOs. Discord is not outputting any voice to Totalmix. I have the same issue also with GoToMeeting.
As a workaround I am using my old Behringer Interface as output and connected it to analog-in on my Fireface.

  • kpsk
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  • Registered: 2020-07-19
  • Posts: 2

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Having the same issue with macOS 11.1 / Discord 0.0.261.

Current workaround is using Discord in a browser.

  • Registered: 2021-02-08
  • Posts: 1

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Under Windows 10 I find GoToMeeting in Chrome unusable with Fireface UCX. The test sound works if I switch the sample rate to 32KHz but the actual meeting audio is unintelligible. I know the original post was for Babyface Pro and Mac but I'm posting here to show it's a wider problem.

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,541

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Did everyone changed the osx-system audio output from "internal loudspeaker" to interface out1/2 ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • fizzy
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  • Registered: 2021-03-18
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Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Not sure if this is a good work around, but creating a Multi-Output device in Audio MIDI setup with only Babyface Pro selected, and selecting this audio device in discord outputs sound. However it is distorted (unsure what the interaction is there). Adding a audio output above the babyface seems to fix it.

I haven't found a different solution and there seems to be a small population of people having this problem.

  • Registered: 2021-07-06
  • Posts: 1

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Exactly the same problem here, babyface pro fs + macos 10.14.6 + discord 0.0.263

  • Registered: 2018-02-06
  • Posts: 8

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Hey, I've been having this issue for a while as well (after updating to MacOS 11)

I searched more generally for Discord + Audio Interface issues and found this official statement:

https://support.discord.com/hc/en-us/ar … s-on-macOS

This was a while ago, but it looks like it's a Discord issue and there is nothing we can do for now.

  • Registered: 2021-12-30
  • Posts: 2

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Exactly the same problem here, Fireface UCX II + macos 11.7 + discord 0.0.268

Discord's official statement is completely disappointing.

  • fizzy
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  • Registered: 2021-03-18
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Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

quadrophone wrote:

Exactly the same problem here, Fireface UCX II + macos 11.7 + discord 0.0.268

Discord's official statement is completely disappointing.

I now have the same/similar setup. Fireface UCX II + MacOs 13.3 + discord 0.0.275 and creating a multi-output device in the audio MIDI setup in MacOS and selecting it in discord, as I've described above, seems to fix the issue. I can hear people talk in voice channels

12 Reply by in2muzikk (edited by in2muzikk 2023-09-07 11:40:55)

  • Registered: 2013-01-12
  • Posts: 8

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

I had the same issue using my Fireface UCX with Discord Voice.  After selecting the Fireface UCX in Discord "Voice and Video," there is no audio.  I tried the workaround above, and it worked, however!  To summarize:

In MacOS, choose Applications > Utilities > Audio Midi Setup
Click "+" on the lower left side to create a new multi output device
Select the device from the available devices on the right hand side by ticking the box next to the device (Fireface UCX for me)
Rename the new multi output device (if desired).  I renamed it as "Discord UCX"

In Discord, User Settings, Voice and Video, select the new multi output device that was created above. 

Now audio is working fine in Discord through the Fireface UCX, and perfect audio quality so far, no dropouts, etc.  I have replied to my support ticket with Discord and gave them this information, so hopefully the issue can be identified, or at least the workaround can be published.

  • Registered: 2024-07-20
  • Posts: 1

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

Mac OS 14.2.1.
RME Babyface Pro FS
Macbook Pro M1 Pro

Download Ladiocast and Blackhole
1. In the main output section select N/A
2. In the input 1 section select your interface.
3. By Default you will see 2 numbers right on the left side of the meters. Make sure both are set to 1 so that everythhing is mono.
(Now you will see the meters bouncing equally according to the input levels.)
4. Clock on Aux 1 in the Input 1 section.
5. In the AUX output 1 section, select blackhole 16ch
6. In discord, select your input device as blackhole 16ch.

14 Reply by TORLEY (edited by TORLEY 2024-10-01 20:33:18)

  • Registered: 2024-10-01
  • Posts: 1

Re: RME Babyface Pro (MacOS) - No Audio output from Discord Voice chat

@in2muzikk I want to give a MASSIVE THANKS! This solved it for me, and it was so simple I can't believe Discord doesn't have their own built-in way to take advantage of that. I didn't need to install any additional software, and so far, would recommend it as a viable solution to anyone who wants to make Discord app audio work with RME Babyface Pro FS (and related) on macOS! The moment I did the mic check and could hear my own voice, I smiled.

Alas, when I contacted Discord support, they did NOT acknowledge what you told them, but they should at least update their support article to point to this: https://support.discord.com/hc/en-us/ar … s-on-macOS

I'll send a new support ticket to remind them!