Topic: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

Hi all,

I'm using a Fireface 800 through my Macbook Pro's USB-C port, using a USB-C to Thunderbolt and then a Thunderbolt to Firewire adapter. This configuration has been working fine.

Lately I've been getting some random extremely loud pops (worrying about the speakers to be honest). Sometimes the Fireface still works after a pop, sometimes I'm getting a low rumbling noise and I have to turn it off and on again to get rid of it.

The pops are getting more frequent.

In addition, the first channel (the one with the instrument input) always shows some noise as input, even with nothing plugs in.

While writing this, I checked the situation again, and now when I turn on the FF800 I get persistent repeating clicks on all outputs.

Is this the famous PSU / capacitor issue? And if so, does that also explain the previous loud pops + input 1 issues?

Thanks.

2 (edited by S-E Hansson 2020-10-12 12:00:16)

Re: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

Hi!

It can be the PSU or capacitors etc yes!
How old is your FF 800?

regards S-EH

Re: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

S-E Hansson wrote:

Hi!

It can be the PSU or capacitors etc yes!
How old is your FF 800?

regards S-EH

It’s old, I got it second hand. Is there a way to find out the age from the hardware/firmware?

Re: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

Please send me the serial number...

Regards
Daniel Fuchs
RME

Re: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

RME Support wrote:

Please send me the serial number...

Regards
Daniel Fuchs
RME

Number under the barcode is:
22440167

Re: FF 800 + 2019 Macbook Pro (Catalina 10.15.6)

Is that the right number?