Topic: Babyface Snow + MacBook Pro MacOS Catalina 10.15.3 not picking up mic
Hello!
I’m having some difficulties getting my RME Babyface Snow Edition to operate. I’m the sole owner of it - I bought it 5 years ago new but was using it on a different computer. I’m trying to get it set up on my new computer but it won’t work. Here’s what I tried:
For the driver, I downloaded the top listed driver which says it's for Catalina 10.15 but mine is Catalina 10.15.3 - Is that the right driver I should be selecting?
The download worked and I have TotalMix and Fireface showing up on my computer fine.
When I try to get my microphone to record, nothing is coming through - it’s not picking up a signal.
After watching your videos on your website about driver downloads and updates, I realized I may need the Flash Update too. I downloaded it but it won’t open. So when I click that icon, absolutely nothing happens so I can’t follow along with the rest of the instructions from the video.
The Babyface itself lights up so it is connected properly, as is my mic and phantom power unit.
According to this forum, as long as my DAW has been given permission to access my microphone - it has - I should be able to get it signal. But it still doesn’t.
My set-up works with my other audio interface no problem so it’s not a hardware issue. And now we’ve determined it’s not a permissions issue.
I tried it all with a different DAW as well and it’s still not picking up a signal.
My mic cords work with my other audio interface the Scarlett 2i2 - so it’s not that.
I set up RME in my computer’s sounds as well as my DAW's preferences so it’s not that.
I turned loopback on on the bottom left AN 1/2 channel - nothing.
There is a signal showing up on my Babyface AND TotalMix as well - the only thing that isn't showing a signal is my DAW but I think I have that configured correctly.
So I’m thinking it’s either the flash driver not being able to update preventing me from recording OR I have something set incorrectly in TotalMix OR I downloaded an incorrect driver? Or something to do with my DAW (Twisted Wave and I also tried it on Audacity)?
Unless someone can think of something else?
Please let me know if you can help me.
Many thanks.