• From: Portugal
  • Registered: 2020-04-13
  • Posts: 6

Topic: HDSP 9652 - driver 4.38 install problems

Hello
I have a rme 9652 (rev 108) with 4.36 driver version.

I'm trying install the new 4.38 driver and don't install and tell me that i don't have drivers on my card

Any Help please ?

Congratulations

Luis

windows 7/ 64bits
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,841

Re: HDSP 9652 - driver 4.38 install problems

Please be more specific. How exactly are you trying to install, what is the exact error message, and what's the operating sytem?

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Portugal
  • Registered: 2020-04-13
  • Posts: 6

Re: HDSP 9652 - driver 4.38 install problems

Hi Daniel

Thanks for your fast reply
I work with windows 7-64bits
I install like the others updates.I simply install the driver and its ok.
But with this driver (4.38), the installation tell me that its ok,  but i can't open the control panel of RME and Totalmix.
In Device manager the RME 9652 appears with a yellow signal and tell me that the card don't have driver.

I have try uninstall my 4.36 driver ---restard the pc --- and install the new driver ( 4.38 ) and its the same.
I Hope you understand my explanation.

Best Regards

Luis

windows 7/ 64bits
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,841

Re: HDSP 9652 - driver 4.38 install problems

Does it work if you install 4.36 again? Is the card's firmware up to date?

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Portugal
  • Registered: 2020-04-13
  • Posts: 6

Re: HDSP 9652 - driver 4.38 install problems

Yes the card work well with 4.36 driver
what firmware you sugest ?
I thing the firmware its the last.

thanks

windows 7/ 64bits

6 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,769

Re: HDSP 9652 - driver 4.38 install problems

Your Windows 7 seems not be be up to date with the latest certificates. Driver 4.37 and 4.38 no longer use the certificates that we used before because they expired. You have to update your Windows 7 or use driver 4.36 (btw, with a HDSP9632 there is no reason to update anyway).

And just to make this clear up-front: I was able to install driver 4.38 under Windows XP SP3, without doing anything special.

Regards
Matthias Carstens
RME

MC's Website

  • From: Portugal
  • Registered: 2020-04-13
  • Posts: 6

Re: HDSP 9652 - driver 4.38 install problems

Thank Matthias

I go trying update my windows.

I give you news later.

Best Regards

Luis

windows 7/ 64bits