1 Topic by Thermaltake (edited by Thermaltake 2021-08-22 16:43:43)

  • From: Croatia
  • Registered: 2010-08-27
  • Posts: 236

Topic: Warranty question

Hi, my local store offers 2 year warranty for RME UCX II for around 1530$ and in thomann where I can get 3 year warranty is offering UCX II for 1560$. My question is should I save 30$ and buy one with 2 year warranty or spend 30$ more and get 3 year warranty.
I had a lot of RME products before and I don't remember that any of them failed after 5+ years of every day use, that's why I ask this question in first place. Any help to clear my dilemma big_smile

  • waedi
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,607

Re: Warranty question

I would take the 3 years. You never know.
You don't have family members in Switzerland ?
Here it's 1366.-CHF at Thomann, if you want to safe 200.- ?
Only delivery time is yet unknown.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

3 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,615

Re: Warranty question

1366 CHF are 1491 $. 39$ saved with zero advantage compared to being able getting support from a local store.

Regards
Matthias Carstens
RME

MC's Website

4 Reply by Thermaltake (edited by Thermaltake 2021-08-25 06:04:25)

  • From: Croatia
  • Registered: 2010-08-27
  • Posts: 236

Re: Warranty question

MC what do you say 3 year vs 2 year and save 30$ ?

  • From: Croatia
  • Registered: 2010-08-27
  • Posts: 236

Re: Warranty question

anyone ?

  • Registered: 2019-11-06
  • Posts: 140

Re: Warranty question

My take is that an extra year of warranty is well worth an extra $30

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,786

Re: Warranty question

If you are in the US, consider the extra cost for shipping, possibly even customs hassles ...
What doesn't fail within the first two years will likely remain intact for three also....

Regards
Daniel Fuchs
RME

RME Support's Website

  • ramses
  • DAW Mastermind
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  • From: UTC+1
  • Registered: 2012-10-14
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Re: Warranty question

RME Support wrote:

If you are in the US, consider the extra cost for shipping, possibly even customs hassles ...
What doesn't fail within the first two years will likely remain intact for three also....

Except HP printer wink Three days after the 2y were over wink

I would also prefer shipping within a country for the mentioned reasons ...

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

9 Reply by Thermaltake (edited by Thermaltake 2021-09-02 06:19:36)

  • From: Croatia
  • Registered: 2010-08-27
  • Posts: 236

Re: Warranty question

RME Support wrote:

If you are in the US, consider the extra cost for shipping, possibly even customs hassles ...
What doesn't fail within the first two years will likely remain intact for three also....

I am in Croatia, and shipping from thomann (Germany) is free when price is over €298. So no vat or any of that things.