• Registered: 2021-02-28
  • Posts: 42

Topic: [Solved] UFX+ not recognized by Surface Pro 4

Good morning everyone:

My DAW computer is in the shop and I am temporarily using my Surface Pro 4 (which runs Windows 10 64 bit). I installed the drivers and software and I can see the totalmix software panel, but it is not recognized. I can't switch from the internal sound card to the UFX.

Any thoughts / suggestions?

Thanks!
Peter

www.summeroflovemusic.com
https://www.imdb.com/name/nm2039241
  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,649

Re: [Solved] UFX+ not recognized by Surface Pro 4

Did you install the USB driver? There is also a Thunderbolt driver, but this won't work when you connect with USB.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2021-02-28
  • Posts: 42

Re: [Solved] UFX+ not recognized by Surface Pro 4

Jeff wrote:

Did you install the USB driver? There is also a Thunderbolt driver, but this won't work when you connect with USB.

Yes I did (and the flash update as well), thanks.

www.summeroflovemusic.com
https://www.imdb.com/name/nm2039241

4 Reply by MetalHeadKeys (edited by MetalHeadKeys 2022-04-09 01:26:56)

  • Registered: 2019-10-01
  • Posts: 675

Re: [Solved] UFX+ not recognized by Surface Pro 4

Hello!

Have you set up a WDM Device?
In the Driver Settings Tab, under WDM Devices section, click on "Configure.."
There, you can set up I/O for Windows!

RME Gear: Digiface USB, HDSP 9632
  • Registered: 2021-02-28
  • Posts: 42

Re: [Solved] UFX+ not recognized by Surface Pro 4

Thanks!

www.summeroflovemusic.com
https://www.imdb.com/name/nm2039241