• Registered: 2020-10-05
  • Posts: 287

Topic: ARC USB sometimes drops connection to TM OSX Montery

Dear RME-ians,

I try to sort out what it means when ARC USB stops responding, all snap buttons are off, there's no connection to TM, except bottom TALKBACK is dim lit, bottom SPEAKER B is dim lit, and bottom right DIM is flashing between dim lit and off (say 2sec on, 1sec off).

I need to reboot computer to reestablish the connection.

Any thoughts? It's in a USB hub by the way.

ADI2, Digiface, ARC
  • Registered: 2020-10-05
  • Posts: 287

Re: ARC USB sometimes drops connection to TM OSX Montery

Oh I just note if I unplug from hub and replug the ARC USB works again also.
Def suspect it's the hub. Do you agree?

ADI2, Digiface, ARC
  • Registered: 2021-12-30
  • Posts: 151

Re: ARC USB sometimes drops connection to TM OSX Montery

yes, hubs can cause problems. what interface are you using? and it's the only RME device?

  • Registered: 2020-10-05
  • Posts: 287

Re: ARC USB sometimes drops connection to TM OSX Montery

Using Digiface USB as only device. Dropout of ARC USB is rare but in the last few weeks every 3 or 4 days. Other than the hub would have no clue what would be causing this.

ADI2, Digiface, ARC