Topic: UFX+ ii - W10 crashes with TB wifi adapter disabled or disconected
Hello good morning,
I am posting to see if you can help me about what could be causing a problem that I am having and is quite annoying and a little absurd.
The problem is that everything works perfectly, but if the Wi-Fi adapter is disconnected or disabled, the audio starts to fail and Windows crashes, so I have to do a hard power off.
I don't know what relationship there may be between the internal WiFi adapter and the Thunderbolt device. I have tried different drivers, power settings, etc., but the problem continues.
This happens with the WiFi adapter, with the Ethernet adapter there is no problem.
The only thing I can assure is that the problem is with the computer, not with the interface, since connecting another brand audio interface to the same port shows the same problem
I tried even remove wifi adapter and problem persist, till reinsert wifi adapter and connect it.
If you know what could be causing it, any suggestions, I would appreciate your help.
Laptop HP Omen 15-dc0000ns 4CM04EA
OS Windows 10 Pro 64bits 22H2
Motherboard ID 84DB
Motherboard Firmware F.18
Wifi adapter Intel Wireless-AC 9560 160Mhz (Last driver)
Thunderbolt Software/Driver/firmware 1.0.37.0/1.41.1340.0/33.0
Interface driver: Last 1.21
Regards and thank you very much in advance,