Topic: Babyface pro FS isn't recognized when using extension cable
I need a longer USB cable from my computer to my Babyface pro FS. I bought an USB-C extension cable from Plexgear that transfers data up to 10 Gbps and supports charging up to 100W. When I connect the cable the Babyface powers up but is not recognized by the computer and the Fireface USB settings-app won't start. The cable is 2m long and I've connected it to the original USB-C cable that came with the babyface so there is 3m cable in total. When I'm connecting only the original cable without the extension cable it's working without problem. I've also tried to change the extension cable to another unit but with the same result. What could be the problem and how do I need to do to get an extension cable to work?