Topic: UFX II installation doesnt open Totalmix

Hey i need your help please, its frustrating!
i just installed my new UFX II, but it doesnt work.
i had fireface 400 before so i had already totalmix on my computer ( Mac 13.0), now after installation Totalmix doesnt open, and the computer doesnt recognize the ufxII.

any ideas what should i do?

Re: UFX II installation doesnt open Totalmix

Install the right driver.
I would try the 410

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX II installation doesnt open Totalmix

thats what ive installed

4 (edited by waedi 2024-07-08 16:53:17)

Re: UFX II installation doesnt open Totalmix

Does the Fireface (or Madiface ) Settings dialog open ?
Did you try to run the FUT ?

And sure the unit is not in CC-mode ?

The Class Compliant mode can be activated and deactivated directly at the unit, as long as it is
not connected to a Mac or PC: SETUP/REV, Options, Hardware/Diagnosis, Interface Mode, CC.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX II installation doesnt open Totalmix

fireface usb setting is open.
what is FUT?
the unit is on Host mode. (if this is what you mean)
i dont have Hardware/Diagnosis inside SETUP/REV, Options.
appriciate your help.



waedi wrote:

Does the Fireface (or Madiface ) Settings dialog open ?
Did you try to run the FUT ?

And sure the unit is not in CC-mode ?

The Class Compliant mode can be activated and deactivated directly at the unit, as long as it is
not connected to a Mac or PC: SETUP/REV, Options, Hardware/Diagnosis, Interface Mode, CC.

Re: UFX II installation doesnt open Totalmix

FUT Flash Update Tool
https://rme-audio.de/downloads/fut_madiface_mac.zip

I would try to ensure the unit has the latest firmware loaded.
May be the missing options in the menu will appear afterwards.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX II installation doesnt open Totalmix

when i connect the unit the settings doesnt pop, but i can open them.
so i believe its not a driver problem? more setting in the device maybe?



roniamitai wrote:

fireface usb setting is open.
what is FUT?
the unit is on Host mode. (if this is what you mean)
i dont have Hardware/Diagnosis inside SETUP/REV, Options.
appriciate your help.



waedi wrote:

Does the Fireface (or Madiface ) Settings dialog open ?
Did you try to run the FUT ?

And sure the unit is not in CC-mode ?

The Class Compliant mode can be activated and deactivated directly at the unit, as long as it is
not connected to a Mac or PC: SETUP/REV, Options, Hardware/Diagnosis, Interface Mode, CC.

Re: UFX II installation doesnt open Totalmix

The settings show the firmware version, what number is it ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX II installation doesnt open Totalmix

v26

waedi wrote:

The settings show the firmware version, what number is it ?

10 (edited by waedi 2024-07-08 17:21:05)

Re: UFX II installation doesnt open Totalmix

That's fine.
When you open Totalmix manually, ist it empty, no mixer ?
Also check in MacOS system preferences / security & privacy / Microphone : Is Totalmix listed and enabled ? It should.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX II installation doesnt open Totalmix

yes empty, like nothing is open- no available windows

waedi wrote:

That's fine.
When you open Totalmix manually, ist it empty, no mixer ?

Re: UFX II installation doesnt open Totalmix

its not listed there :\\


waedi wrote:

That's fine.
When you open Totalmix manually, ist it empty, no mixer ?
Also check in MacOS system preferences / security & privacy / Microphone : Is Totalmix listed and enabled ? It should.

13 (edited by ramses 2024-07-08 17:32:16)

Re: UFX II installation doesnt open Totalmix

Did you check whether the USB cable is fine, can you connect the UFX II to another computer or PC?

Did you connect directly to a USB port of the Mac or through a USB hub?
Try all USB ports and with and without a USB hub, maybe this makes a difference.

Do you have the correct driver installed?

https://rme-audio.de/macos-usb-drivers.html

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14