1 (edited by tofer76 2024-07-11 12:50:28)

Topic: [Solved] Proper connection of Digiface Dante - latency

Good afternoon, friends! I ask for help connecting digiface dante to macbook pro 2019 i9. It only has four usb type c connectors. Which adapter will work correctly? Who uses which one? I use live professor and latensy are critical for me.Thank you.

Re: [Solved] Proper connection of Digiface Dante - latency

A regular USB cable USB-B to USB-C

https://www.digitec.ch/im/productimages/5/1/4/1/6/7/1/8/3/8/4/6/9/8/9/7/9/5/7/a5e64c45-8a99-4c0c-8683-cee708b917fd_cropped.jpg

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: [Solved] Proper connection of Digiface Dante - latency

any as from printer USB-B to USB-C 3.0? The link in your post doesn't work

4 (edited by waedi 2024-07-11 13:42:06)

Re: [Solved] Proper connection of Digiface Dante - latency

Yes exactly, sorry for the non-working link, here again from a screenshot :

To be exact : USB cable type B 3.0 to type C 3.0

https://i.ibb.co/vDbPTBM/Bildschirmfoto-2024-07-11-um-14-30-52.png

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: [Solved] Proper connection of Digiface Dante - latency

Thank you very much for the advice. I will be looking for such a cable. I tried several adapters with a native cable, but the latency is too high (8 ms). Thanks again for your time

Re: [Solved] Proper connection of Digiface Dante - latency

I seriously doubt this will help with the latency. If there were usb errors, then yes. But to little info to assist with the latency issue.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: [Solved] Proper connection of Digiface Dante - latency

the problem is that when connecting the card to an old mac mini mid 2011 computer with a wire from the box via usb, the latensy in live professor is only 1 ms at the input and 1 ms at the output.When connected to a new macbook pro latensy 3ms in 3ms out

Re: [Solved] Proper connection of Digiface Dante - latency

That is the right question! Sorry that this is not my expertise (mac) but I am sure someone will try to help. Are the audio settings the same? AFAIK you set latency there, buffer size.Or are you talking about another latency?

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: [Solved] Proper connection of Digiface Dante - latency

tofer76 wrote:

the problem is that when connecting the card to an old mac mini mid 2011 computer with a wire from the box via usb, the latensy in live professor is only 1 ms at the input and 1 ms at the output.When connected to a new macbook pro latensy 3ms in 3ms out

Depends on the MacOS. What OS is on the old macMini ?

Have you connected any Dante device with input channels ?
May be only two output channels was actively used in the system as it states 1ms output latency.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

10 (edited by tofer76 2024-07-12 05:10:22)

Re: [Solved] Proper connection of Digiface Dante - latency

On an old mac mini, there is a High Sierra.On the new Ventura.The buffer size on both is 128 samples. The liveprofessor uses all 64 input and output channels.I'll take a photo and post it a little later

Re: [Solved] Proper connection of Digiface Dante - latency

On the old Mac the driver is the 3223, right ?
On the new mac is the 410 driver ?
This would explain the difference in latency.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

12 (edited by tofer76 2024-07-12 05:49:14)

Re: [Solved] Proper connection of Digiface Dante - latency

Yes, that's right.Can you advise me how to solve the problem? Are the old drivers compatible with ventura?
Maybe roll back to an older mac os?
Unfortunately, it is not possible to attach pictures

Re: [Solved] Proper connection of Digiface Dante - latency

On the new mac I would try install the 331 driver. Follow the readme in the driver download.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: [Solved] Proper connection of Digiface Dante - latency

Do I need to remove the installed drivers? or can I put it on top?

Re: [Solved] Proper connection of Digiface Dante - latency

put it on top, the installer will replace the old

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: [Solved] Proper connection of Digiface Dante - latency

thank you very much! I figured it out. It wasn't about the drivers, it was about the live professor. Thanks to everyone who responded

Re: [Solved] Proper connection of Digiface Dante - latency

You may reveal what exactly with Live professor was the problem ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: [Solved] Proper connection of Digiface Dante - latency

In the latest version of the program 2024.0.3, the latency was 4 ms for input and output. I installed the old version 2022.3 on both computers, the latency was 0.7 ms on both.Driver 410 driver returned to the new mac. I think something has been changed in the program, perhaps to add support for multicore? I did not find any information on this issue in the program support. Once again, thank you all very much!

Re: [Solved] Proper connection of Digiface Dante - latency

Glad you can work

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue