• Registered: 2007-05-15
  • Posts: 96

Topic: 1 channel missing or added. total mix exit/restart fixes it.

in the past few weeks i had changed many stuff in totalmix and also switched from hdsp pci card to hdspe pcie card (bus powered).
i always have 1 default preset and i dont change anything!
but sometimes things happen that should not happen.

some days ago "hardware input" "analog channel 8" appeared on the right channel of "main out (headphones)"
and today the left channel of the "hardware output" "spdif" disappeared.

in all cases i had to exit and restart totalmix again.

i used 4.46 and 4.47 driver.

is this a known problem?

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,770

Re: 1 channel missing or added. total mix exit/restart fixes it.

Pics or it didn't happen... Sorry, what I was trying to say is would you perhaps happen to have some screenshots? :-)
Or could you save a snapshot/workspace when this happens?

Regards
Daniel Fuchs
RME

RME Support's Website

3 Reply by DrainBamage (edited by DrainBamage 2024-07-04 22:18:12)

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Hi,
now the bug happened again. and again only while i was making changes to my totalmix settings.
I made a video showing that matrix is empty on analog channel output 1/2 but it has sound on right side.
Then i restart total mix and when i switch from "traktor" snapshot back to "default" it has only sound on left side.
https://www.youtube.com/watch?v=QhmAEa-VAUI

Here are .xml files from user/local/totalmixfx folder and snapshot + workspace:
https://www.dropbox.com/scl/fi/qtdatvdu … t=6jrvpg9g

Edit: now i switched between snapshots "default" and "traktor" many many times and it resulted in this picture:
https://s20.directupload.net/images/240704/g44xd2c8.jpg
Once i changed snapshots again, all got back to normal.
Even after another 100 times it didnt happen again.
Really strange sad

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

4 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

Your desription seems to miss one important information. Is this just a level meter issue, or is that audio really missing at the Multiface output? And you are on TM FX 1.93 now?

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Audio is also missing.
Its 4.46 driver with TM 1.84.
I also tried 4.47 but had the same problem, so i tried 4.46 again.

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

6 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

Please download and use v 448 which comes with TM FX 1.95 and check the issue is still there:

https://www.rme-audio.de/downloads/driv … in_448.zip

Regards
Matthias Carstens
RME

MC's Website

7 Reply by DrainBamage (edited by DrainBamage 2024-07-05 15:37:05)

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Edit: I will try 4.48 later.

Now i completely removed 4.46 inkl all registry entries and user/local files.
Then i installed 4.47 + 1.93 and i recreated my "workspace" from scratch by hand (no xml copied or importd workspace, etc)
then i switch between snapshot 1 + 2  (snap1 = like the picture, snap 2 = 100% empty matrix) with F5 and F6 key and sometimes i only get 1 channel:
https://s20.directupload.net/images/240705/bv8gr6uw.jpg

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

8 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

Ok, I will try to reproduce this using your TM FX files. But it will take a few days.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Yep.
Made another video with 4.47.

https://youtu.be/fR2thA9IZXc
In 7 Minutes i got the error 5x.

I just switch snapshots with f5/f6, and enable/disable totalmix by clicking the traybar symbol (i had a feeling that the error comes more often when i open totalmix, but i think its only placebo).
Tomorrow i'll test 4.48 and also start a test with the other pci cards + 2nd multiface and/or rpm. smile

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

10 Reply by DrainBamage (edited by DrainBamage 2024-07-07 18:42:47)

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Jetzt mal alles in meinem Hauptrechner getauscht, mit dem Ergebnis, daß der Bug nur mit der PCIe Karte auftritt:

PCIe Rev 1.2 + Multiface 1 (10 Meter Kabel) und Multiface 2 (3 Meter Kabel) = BUG!!!
PLX PCI2PCIe Brücke + PCI Karte Rev 1.8 +  Multiface 1 (10 Meter Kabel) = KEIN BUG.

Auch, wenn der Bug auftritt, reicht es den betroffenen Kanal in der Matrix zu deaktivieren (Doppelclick) und wieder zu aktivieren (ebenfalls Doppeklick), um es zu fixen.
Auch habe ich mit der PCIe Karte alle Stromarten (Bus/Aux und externes Netzteil) durchprobiert.

Zusätzlich die PCIe Karte in meine alte DQ67SW Kiste + frischem Wndows 10 22H2, mit den TotalMix Default Einstellungen bei der Treiberinstallation, und in fast 5 Minuten mehrmals den Bug gehabt (3 mal sieht mans nur kurz, da ich zu schnell wieder angestellt hab smile).
Bin mir noch nicht ganz sicher, aber es scheint nur ASIO betroffen zu sein (hab Winamp mit dem ASIO Output genutzt).
Winamp mit Direct Sound hab ich es nicht hinbekommen, daß ein Kanal ausfiel.

Hier das Video:
https://www.youtube.com/watch?v=_CGfBP_5cuo

02:43 (kurz): https://youtu.be/_CGfBP_5cuo?t=162
03:19: https://youtu.be/_CGfBP_5cuo?t=197
03:49 (kurz): https://youtu.be/_CGfBP_5cuo?t=227
04:07 (kurz): https://youtu.be/_CGfBP_5cuo?t=245
04:31: https://youtu.be/_CGfBP_5cuo?t=268

Mit zwei PCI Karten (1.5 und 1.8) im DQ67SW kam der Bug nicht.

Ist es nun ein Bug der alle PCIe Karten betrifft?
Kein Plan aber nach Hardwaredefekt sieht das irgendwie nicht aus, oder?

EDIT: Jetzt merk ich erst, das ich alles auf Deutsch geschrieben hab... SRY. Zu faul zum übersetzen gerad. smile

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

11 Reply by DrainBamage (edited by DrainBamage 2024-07-08 14:42:32)

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Firmware aller Karten ist der neuste Stand (PCIe 21, PCI 1.8 55).
Kann das an der "DriverKit" Firmware liegen?

EDIT: Eben Downgrade der PCIe auf 20 gemacht. Aber BUG noch vorhanden. sad

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

12 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

I saw that one channel output effect one time on at least 100 switches (HDSPe ExpressCard with Multiface). It's pretty clear what happened - the routing is not set correctly when loading the Snapshot. The question is why. We will have a look, but I can't promise anything.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

Yep, i could live with it.
I just stumbled about the problem and reported it.

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

14 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

I tried to mail directly, but got no response. A 'fix' is included in TM FX 1.96 b4:

https://forum.rme-audio.de/viewtopic.ph … 22#p221522

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

I will try.
Yep, mail is outdated i think. smile

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

16 Reply by DrainBamage (edited by DrainBamage 2024-07-19 17:20:22)

  • Registered: 2007-05-15
  • Posts: 96

Re: 1 channel missing or added. total mix exit/restart fixes it.

52 mins video with 1 switch per second (this time autohotkey did it) @ 16x speed playback speed and all looks fine.
thx a lot smile

ASUS Z170 Pro Gaming, i7-6700, 2x KVR24N17S8/8 RAM
Win10 x64
RME HDSPe PCI Card, Multiface & RPM

17 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: 1 channel missing or added. total mix exit/restart fixes it.

Thanks for confirming.

Regards
Matthias Carstens
RME

MC's Website