Topic: Fireface 800 - No connection possible
I bought a Fireface 800 but no matter what I try, I cannot get it recognized by the FireWire bus.
I tested it on three Mac's, an old iMac which has a FireWire 9pin connection running OSX 10.13. When looking at the FireWire bus it is searching and then gives a warning: device not recognized. When I turn off the Fireface the warning message disappears.
The red 'host' led on the Fireface stays red. I tried both a 6pin and a 9pin cable. The cable works fine because I have an other interface that works. I also have an other iMac which has thunderbolt 2 connection running OSX 10.15. On this machine the FireWire bus doesn't show anything. When connecting my other FireWire interface it works also fine. On this machine the computer gets stuck when booting with the Fireface on, as soon as I switch the Fireface off the machine boots. I looked for several solutions on the forum but nothing worked. I also tried connecting it to a Mac Mini with OSX10.15, here I used the Firewire to thunderbolt 2 adapter together with the thunderbolt 2 to 3 adapter. Same results nothing recognized. I'm affright someone sold me a faulty device because the seller doesn't replay to my messages anymore. Because I tried it on three different Mac's with three different drivers I think it is not a driver problem.
Does anyone has an idea what else I could try to get it working because I get a little bit desperate after two days of troubleshooting and not getting any results so far.
I would appreciate the help.
Rick