• l_m
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Topic: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

hello everyone,

I start by saying that I've read all the info on this forum about the topic, which would basically recap into this fix:
https://forum.rme-audio.de/viewtopic.php?id=33277

I've upgraded to a new Mac Studio M2 with MacOs 14.4, and there's no way this computer would recognize my Fireface800.
I am using a "Firewire 800 cable -> Thunderbolt 2 adapter -> Thunderbolt 3 adapter" setup to connect the Fireface, which seems to be working for most people here on this forum.

I have reinstalled the drivers and used the 'kernel extension panic medic boot command' to make sure I could Allow the RME driver again in the Security Settings + also run the 'kextutil' command to check the 'FirefaceAudio' extension...
but nothing...the Fireface is nowhere to be seen by the computer

I also went into the System Report to check if the hardware was at least recognized, but absolutely nothing...nowhere to be found in the USB 3 nor Thunderbolt sections...
which I guess it's normal if the driver doesn't work correctly???

Anything else I should try / check?

Please help!

THank you so much

L

  • l_m
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Re: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

ps: all the adapters are original Apple adapters...
the Thunderbolt 2 -> 3 was crazy expensive too...

  • l_m
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Re: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

pps: the driver I tried to install is "driver_fw_mac_341"

  • From: Haimhausen
  • Registered: 2012-04-02
  • Posts: 229

Re: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

The adaters and the interface must be shown in the system report as a hardware connection. Otherwise the adapter is defective.
How to locate your Interface in macOS System Report
https://rme-audio.de/macos-system-report.html

To install the kernel driver on M1, M2, .... you must change the security settings in recovery mode first.
Installation guide
https://rme-audio.de/rme-macos.html

https://rme-audio.de/files/uploads/Cont … -macOS.png

Regards,
Audio AG Support

Audio AG Support's Website

  • l_m
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Re: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

yes sure I have changed the security settings in recovery mode...

so you reckon the adapter is defective? is there any other way I can double check this?

6 Reply by maggie33 (edited by maggie33 Yesterday 15:06:17)

  • From: Germany, Tuvalu, Poland, Chile
  • Registered: 2021-07-27
  • Posts: 428

Re: Fireface 800 not working on Mac Studio M2 - Mac OS Sonoma 14.4

As Audio AG already posted:

Do you see the TB to FW Adapter or not?

https://rme-audio.de/files/uploads/Support/TB-SystemInfo.png


is there any other way I can double check this?

Try another Mac.

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