mrck wrote:Hi, new RME user here. I just switched to RME from UAD with the new Fireface 802 FS AE and i'm experiencing sporadic glitches and audio drops with computer audio never happened before with Apollo X6. Below my system:
Fireface 802 FS AE
MacBook Pro M1 Max 32Gb RAM
Sonoma 14.7.1
DK 4.16 with the latest firmware on the interface
any workaround or setting to fix this issue? Updating to Sequoia could help? M4? Kernel extension driver?
Thank you
This was the exact issue I was having previously with my M2 Ultra Mac Studio and a UFX III using an earlier version of the DK driver with Sonoma. I updated to Sequoia before trying DK 4.16 (you can read my problems with that combo before @waedi suggested the magic fix above).
The one thing I can suggest is to use the RME provided USB cable and connect to one of the USB ports directly on the MacBook, not through a hub or dock, although that seems far more critical with the USB3 UFX III other than USB2 like your 802.
I can say 4.16 and Sequoia 15.1 now appears rock solid so far with no random glitches like I got with Sonoma and earlier DK drivers (it was pre-4.12 but I don't recall the exact version I had trouble with).
In fairness, ny Mac Studio rig is very complex with a Caldigit Element TB hub, multiple USB4 SSD's, a Apple Pro Display XDR with USB devices and a USB hub connected to its USB ports, etc. It may well have been some downstream interaction I never discovered. And using USB3 (I am using the MADI buses in the UFX II to connect an Eventide H9000 so dropping back to USB2 was never an option) certainly increased the odds of having issues.
Kext driver 3.31 or 3.33 were completely trouble free on the Studio with Sonoma however. 3.33 does have some issue with changing buffer sizes in Logic & Cubase with Sequoia 15.1 for me, which is why I was trying to get the DK driver to work.
BTW, I still have my Apollo X8 connected as well and use it via ADAT to the UFX as a hardware FX unit so I can use UAD plugins on live, record-armed VI tracks with minimal latency. Using the plugins in the DAW with the Apollo or UAD Satellite have too much latency to use live. So I use the X8 on the ADAT ports exactly like my H9000 on the MADI ports as external HW FX.