The RME website offers a free set of plugins for "North & South American Customers Only." See https://www.rme-usa.com/plugin-bundle.html. I live in the United States and am therefore a North American Customer. I purchased an RME interface through a German online dealer.

When I tried to register for the deal, I was notified by Synthax: "Unfortunately, the offer for the Fireface UFX III software is only available for North and South American vendors."

I asked them twice to have the language on the website corrected. As of this date, the error is still present. The offer is for equipment purchased from a North or South American vendor, not for North or South American customers.

I have no problem with their offer or with them restricting it to North or South American vendors. I understand and support this. However, the information on the website is clearly incorrect, offering something to me that they would not/could not supply.

RME has such an outstanding international reputation for integrity -- let's keep that clean!