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http://www.chiark.greenend.org.uk/~sgtatham/bugs.html (English)
http://www.chiark.greenend.org.uk/~sgta … gs-de.html (German)

Also available in Portugu?s, Cesky , Dansk, Espa?ol, Fran?ais, Magyar, Italiano, Nederlands, Polski
This mostly deals with software problems, but the general advice can be applied to reporting hardware problems as well.

Regards,
Daniel Fuchs
RME