And by the way, I red in another thread about this topic that it is considered "too much work" to update the Totalmix Software for "older" products:
This is a completely rewritten software, written directly for the Babyface. Therefore we will add a few updates to the old TotalMix over time, but not provide the new one for every old product (and that includes even reference products like the RayDAT or MADI cards). It's simply much too much work.
(It is written for Babyface but works also on Fireface UC which is supposed to be VERY similar to the FF400 except the connection)
Is Long-Term Support maybe "too much work"?
I agree with you if you say: "Hey, the old costumers doesn?t pay me the extra-work".
OK than why not pay for a total rebuilt update.
I?m sure ANY FF400-User or also a lot of FF800-Users wouldn?t doubt a second of paying 30? for a mayor upgrade of the Mixing-Software they use. At least not me. Much less work instead of selling "old" (and the FF400 for me isn?t by any mean too old to get the newest updates as I bought it about a month ago NEW) and to get a Fireface UC to be forced to use USB (as on a mobile computer many people already uses a lot of the USB-capacities with other hardware.)
As I?m sure it is not that much work to adopt the Totalmix-Software that it runs on FF400/800 (of course without the effects and EQ!) it would give a great feeling of customer-support and assurance that any time you could buy a RME-product and beeing sure to get the technical possible updates for your unit.
So my plea is: Write the new surface from Totalmix FX also for FF800 and FF400 and you will make a lot of people really happy. And happy customers -> loyal customers!
(to be honest, right now I?m thinking about selling my FF400 to get a used FF UC -> isn?t that weird?)