• Registered: 2011-02-24
  • Posts: 7

Topic: FF400 - damaged bus controller

Hi, Everyone!

I've got the common problem - FF400 with a damaged bus controller. As far as I know main reason of this problem is hot plugging of the device. But I didn't do it. Once I just turned it on and all the LEDs on a front panel were on. The device couldn't be recognized by computer. According to the service center I hot plugged it, but it’s not true.
- Any Ideas what could cause the problem?
- What should I do to avoid such problems in future?

Thanks,

Nick

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,709

Re: FF400 - damaged bus controller

While I would not refer to this as a "common problem", your FF may require repair. Other than to avoid hotplugging, there is no general advice in this case...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2011-02-24
  • Posts: 7

Re: FF400 - damaged bus controller

RME Support wrote:

While I would not refer to this as a "common problem", your FF may require repair. Other than to avoid hotplugging, there is no general advice in this case...


Regards
Daniel Fuchs
RME

Thanks, Daniel, I meant that hotplugging is a main reason of damaging firewire controllers, my device is being repared now.
I never hotpluggetd it however it suddenly broke down.
Maybe I should be espicially careful when powering FF and computer on/off? I've checked the topics on this forum and it seems that I do everything correct.

http://www.rme-audio.de/forum/viewtopic.php?id=9928
http://www.rme-audio.de/forum/viewtopic.php?id=8001

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,709

Re: FF400 - damaged bus controller

I guess this may just have been a coincidence then... Have you heard back from the factory concerning details of what ist defective?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2011-02-24
  • Posts: 7

Re: FF400 - damaged bus controller

Have you heard back from the factory concerning details of what ist defective?

They say that they are replacing firewire controller.