• Registered: 2011-05-01
  • Posts: 6

Topic: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

Hello to everyone, sorry for my poor english...
For some time I have this strange problem with all my XLR frontal inputs on my FF800: I can normally use them with dynamic mics (with or without phantom power enabled on the input), but if I try to use them with condenser mics (phantom enabled), a very loud noise is heard and the channel is unusable.
I've tried almost everything: I used four different XLR cables, three condenser mics, upgraded firmware and drivers to the latest version available for my OS (Windows XP).
Thank you in advance for your help...

roberto

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,620

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

Do you hear the noise if you switch on 48v with no mic/cable attached?

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2011-05-01
  • Posts: 6

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

no, I doesn't

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,558

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

What is the nature of the noise?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2011-05-01
  • Posts: 6

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

Hello, here is the noise, I just recorded it:

http://bln.kr/16VS/

6 Reply by kasaudio (edited by kasaudio 2011-05-02 17:48:26)

  • Registered: 2007-06-16
  • Posts: 214

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

I fed this noise to a special "Alien voice to text decoder" and the output was: I NEED A REPAIR DeadHorse

  • Registered: 2011-05-01
  • Posts: 6

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

I guessed as much... my RME has been abducted...

  • Registered: 2009-12-30
  • Posts: 127

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

kasaudio wrote:

I fed this noise to a special "Alien voice to text decoder" and the output was: I NEED A REPAIR DeadHorse

rotfl

  • Registered: 2011-05-05
  • Posts: 1

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

Did you get this sorted we are having the same problem really disappointed with this interface.

  • Registered: 2011-05-01
  • Posts: 6

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

no, I still have the problem...

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,558

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

In both  cases, this is likely to be a hardware issue requiring repair. Either of the units still under warranty?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2011-05-01
  • Posts: 6

Re: Noise from XLR inputs on RME FF800 w.phantom and condenser mics

unfortunately not, in my case...
thank you for your support, in any way...