1 Topic by Moshiko (edited by Moshiko 2011-08-29 11:19:25)

  • Registered: 2010-12-10
  • Posts: 59

Topic: Tray Icon (Fireface.exe) Firmware Error Message (UFX)

HI Matthias,

I always use the latest drivers and firmware.
Suddenly, when clicking the FF tray icon, an error message says:
"This driver version requires at least firmware revision 2.77. Please download ..."

I installed the fut_usb again (it was already updated) to 351/139/340, but still can't access the UFX settings dialog.

Please advise.
Thanks.

[ UFX FireWire 3.047 351/139/340 XP Pro SP3 ]

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: Tray Icon (Fireface.exe) Firmware Error Message (UFX)

Which driver exactly do you use? This error message points to a wrong identification (FF800 instead of UFX). Something suspicious shown in the Device Manager?

Regards
Matthias Carstens
RME

MC's Website

3 Reply by Moshiko (edited by Moshiko 2011-08-29 13:49:26)

  • Registered: 2010-12-10
  • Posts: 59

Re: Tray Icon (Fireface.exe) Firmware Error Message (UFX)

MC wrote:

Which driver exactly do you use? This error message points to a wrong identification (FF800 instead of UFX). Something suspicious shown in the Device Manager?

This one:
Windows 7 32/64 PnP driver for Fireface 400 / 800 / UFX, version 3.047. 06/21/2011
https://archiv.rme-audio.de/download/win_fire_3047.zip

In Device Manager everything is okay. Shows version 3.047, no yellow warning mark.
The card is working and I can play, record etc. Only the Settings dialog does not work.

Note:
When connected using USB, the dialog appears with no problem (with firefaceusb.exe).

  • Registered: 2010-12-10
  • Posts: 59

Re: Tray Icon (Fireface.exe) Firmware Error Message (UFX)

Hi Matthias,
After restarting the computer this issue is solved.
I'll let you know if I can reproduce this case again.
Thanks.