(i) bought FF400 and worked perfectly for over two years

(ii) reformatted my computer and put the same version of XP back on my computer. XP Service Pack 3 no software or hardware changes.

(iii) installed old drivers from original RME disk following EXACTLY the guide on the web site.

(v) I can see the mixer and settings icons in my tools bar but the drivers not working

(vi) Card will not work:  Device Manager Error: This device cannot start. (Code 10)

(vii) Updated latest drivers (3047) following EXACTLY the procedure document: same error message: This device cannot start. (Code 10)

(viii) cannot update firmware either

(ix) Properties in device manager for FF400 reports I have installed RME Fireface series PnP driver

(x) Remember: exactly same hardware and software set up that worked a week ago. no programmes or external installed.The FF400 is first thing and only device/programme installed after reformat. no external devices or other software connected or installed.

(xi) operating system Windows XP service pack 3 Asus P5E mobo

(xii) have repeated the above several times always the same result.

(xiii) v.frustrating problem: no music hope you can help

spek

ps i have changed firewire cabling and tried all three firewire ports on my computer: two on the back and one on the front