• Registered: 2012-09-13
  • Posts: 4

Topic: 'Drivers missing' after Windows Update. Help!!

Multiface 1 with PCI card interface on PC with Windows 7.

PC did an automatic Windows update. Afterwards, the Multiface ceased to function. Red light stayed on, the Hammerfall desktop and Mixer wouldn't open, and there was a Drivers Missing message.

I did a System Restore to an earlier configuration and its working fine.

How can I install the Windows Updates and keep it working.

Any helpful tips would be much appreciated.

Thanks

2 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,432

Re: 'Drivers missing' after Windows Update. Help!!

Simply reinstall the latest W7 driver.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2012-09-13
  • Posts: 4

Re: 'Drivers missing' after Windows Update. Help!!

Thanks. If only it were that simple.

I have the driver version 329, but in the Multiface manual it warns, "do not attempt to install the drivers manually".
So I've powered down the PC and removed the card.
Booted the PC so that it knows the card isn't there.
Powered down the PC and replaced the card.
Booted up the PC expecting 'New Hardware Wizard' to appear. It doesn't.
What do you suggest?

Thanks.

Henry

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,690

Re: 'Drivers missing' after Windows Update. Help!!

Download the latest driver (3.38) and run the installer file.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website