• Registered: 2009-02-24
  • Posts: 12

Topic: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Hello,
I am a win xp user.
I used the fut for an update to hardware rev. 55 of my PCI interface which is about 6,7 years old now (as is my multiface, the old one without volume knob in the front). flash update was succesfull - at least that's what it said during installation.

I had drive 3.075 installed and hardware rev 54, that was working okay, but I wasn't happy with the latency I got.

After the flash and driver update, the multiface host error led stays red :-(
In the hammerfall dsp settings, it tells me that 3.08.2 is installed and that my hardware revision is now 55.

However, it tells me I/O Box State Error.

Quick help is highly appreciated, I'm a professional user, I need the audio to work!

Regards

Olaf

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,807

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Did you power-cycle the computer after the update?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2009-02-24
  • Posts: 12

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

power cycle... i guess you mean if I switched off the computer as demanded?
I disconnected the computer's power cable for several minutes after the flash update.

  • Registered: 2009-02-24
  • Posts: 12

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Maybe this is helpful:
When I open the HDSP settings in the very beginning while win xp is booting, the IO box state changes between "detected" and "error" twice, then stays on "error"

  • Registered: 2009-02-24
  • Posts: 12

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

I used an old FUT to flash back to rev 54, now it works again... what happened with 55? however, is the firmware update important, does it make a change regarding low latency?

6 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Are you using a power supply for the Multiface?

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2009-02-24
  • Posts: 12

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

I tried both. it doesn't matter if I plugin the power supply or not. I normally don't use it.
As I said, rolling back to rev 54 and everything works again... strange, isn't it?

8 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Yes, that is strange and I have no explanation, sorry.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2009-02-24
  • Posts: 12

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Anyway, is the firmware flash update 54 > 55 crucial?

10 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: IO ERROR after flash to rev. 55 / driver update 3.08.2 - Multiface I

Update 3.052, 08/27/2007

- Inf-file updated for newest firmware 17/55. This one fixes a 1 sample click problem at start/stop with Multiface, Digiface and RPM. No changes in the driver.

Regards
Matthias Carstens
RME

MC's Website