No, and there is no reason why you should do so. This is the interface communication bit depth. The one used in your app depends on your app and the settings that it provides.

Did you try to wait a few minutes? Sometimes a MIDI host blocks TM FX.

https://forum.rme-audio.de/viewtopic.php?id=30469

Did you direct me to the right forum? This doesn't appear to be a similar issue, but I checked what it said anyway: none of the listed plugins are present.

What conditions do there have to be for the Mixer and Matrix options to be greyed out? Does it mean that Totalmix doesn't recognise that the UCX is connected?

John

If you mean Fireface Settings.app, no - it won't start.

All best,

John

It does sound like that...  but it isn't the problem. I've checked this twice and even attempted to connect with CC reading "on" and CC reading "off" just in case - no difference in either state.

Anything else I can try?

Yup, the computer was online and there didn't appear to be any problems getting Totalmix and the driver installed. The issue appears to be that the computers I've tried don't see the UCX as attached when using USB - when using Firewire, there's no problem at all.

The correct app is called Fireface USB settings.app. You have probably not installed the USB drivers yet.

The UCX also supports USB, right? Wouldn't that be an easier and cheaper route to your Mac? I use the supplied USB-B to USB-A cable and a $1 USB-A to USB-C adapter with my Babyface Pro on my MacBook Pro myself.

For extra clarity: there is actually no Thunderbolt to USB-C adapter, but only Thunderbolt 2 to Thunderbolt 3. Thunderbolt 3 happens to also use the USB-C connector, but it actually won't work on a plain USB-C port.

I have a Fireface UC and just updated to MacOS Catalina 10.15.7 and installed Fireface Driver 3.19.  I was able to install the Driver but it is not opening the RME program or recognizing the Fireface UC.  I followed the steps about system Preferences / Security / Open Anyway button... When I try to do that with the RME Flash Update I hit Open Anyways and another pop up window comes up to say it is outdated.

I got the same issue as olivercaminos (also Mac, also Fireface UC, also Catalina 10.15.7). After installing everything following both of the steps mentioned above my iMac still does not recognize the Fireface UC.

My question is: what do you mean by "latest update (_4)"? I downloaded and installed the driver 3.19 ...

Probably I am one of the unlucky "USB connection doesn't work" people, right?

Thanks in advance!

Which driver is that exactly?

There is no "common issue" where USB will generally not work - not sure what you are referring to.

Regards
Daniel Fuchs
RME

The installer for driver 3.24 in driver_usb_mac_324.zip (2020-11-27) also fails for me on macOS Catalina 10.15.7, but slightly differently than for babyfacemmm. On Catalina I get an error message saying "This Driver Package requires Mac OS Big Sur or higher".

The info on https://www.rme-audio.de/downloads.html says "Compatible to 10.12 and up. Supports macOS 11 Intel and M1." The included Readme Fireface USB.rtf file says "Driver for Mac OS 10.11 and up. Supports macOS 11 and up, Intel / M1 (Apple Silicon)", so the description of the download and the included readme also don't completely agree.

I guess I need to stay on driver 3.19 for now. I did successfully flash the firmware of my Babyface Pro from 126 to 127 using the 2020-09-17 flash updater.

Hi. Please point me to the appropriate thread in this forum if this one is not correct.  Thank you.

I am using macOS Catalina at the moment, on a Macbook Pro purchased in ~Sept/Oct this year.  The RME product I am using is a second-hand Fireface UFX through the USB driver downloaded from your website a ~month ago.  Though as a newbie I'm not totally utilizing all the power/capabilities of your tool (nor those of Pro Logic), everything has been working together so far as I make basic recordings.  However...

Now I'm being prompted by Apple to upgrade the macOS to Big Sur.  Technically, it is "macOS Sierra and higher".  :-)   Any advice or concerns I should be aware of before making the step?

Thanks,
Jon
San Jose, CA

Another idea is to not just update the current system, but to install the new system on a new separate partition or disk, at least initially to try it out, and leave the old system untouched.

Regards
Daniel Fuchs
RME

Breun, there are issues when installing Big Sur in the same container as another APFS-based OS i.e. Catalina and Mojave. Whilst these versions of macOS use APFS, there are still some fundamental differences with Big Sur. Yes, you can use your method to test Big Sur but most pundits are recommending that this is installed in its own partition....which defeats the purpose of multiple containers and is a real pain in the ass.

Just a few things that appear when doing a Google search.  I've personally experienced these issues, too.

https://www.reddit.com/r/MacOSBeta/comm … same_apfs/

https://forums.macrumors.com/threads/bi … a.2256499/

https://www.reddit.com/r/MacOSBeta/comm … _i_tested/

Yep, all of those issues are still present with 11.0.1

Hi RME Forum,
I'm looking for some guidance and help with a particularly strange problem I'm having with my Babyface.
Hopefully some experts can chime in.
Mid-2014 Macbook Pro (Nvidia Geforce graphics card), 2.8 Ghz, 16 Gb, running Mojave.
I use the Babyface for Production, Recording voice for content creation (tutorials), and Zoom lives.

As I was having some issues with Screenflow crashing my system (resolved by resetting PRAM and SMC somehow), I created a new admin account to test out stuff.

While testing my apps I realized that the 'Loopback' button was not present on the Totalmix GUI on the new account. I need that functionality for broadcasting to Mixlr, etc. So I tried updating. I did not restart after but instead updated the firmware (but it was already up-to-date, so I don't think anything changed there). All this with the Babyface connected.

I then rebooted.
After that, on BOTH admin accounts, the Totalmix window is no longer viewable or present.
1. Normally it pops open when connecting the Babyface by USB; it no longer does that. It can't be opened at all.
2. The menu bar on top is available, however.
3. Fireface USB Settings app defaulted to 32000 Hz sample rate for some reason, and stays on that every time I connect the device, even if I change it to 48000.
4. When attempting to open a past Workspace, I get this message: "Mismatch detected -Workspace File contains no data for connected Device." ?
5. Babyface is not detected by the OS nor any app that can normally access it.
6. I tried a complete delete, removing all recommended files and re-install; nothing changed (unless I missed some vital files, but I followed the procedure outlined by someone on here).
7. I've tried booting to Safemode; nothing changed.
8. I followed this article for "Definitive solution for macOS "driver not loaded" Security problem" but nothing changed.

https://forum.rme-audio.de/viewtopic.php?id=30462

9. The Babyface does work on my older Macbook Pro 2011, so this is something in my newer laptop's settings or state that either got corrupted or changed during the update I attempted to fix the missing Loopback button issue.

My Babyface has never failed me; so I'm really shocked that it someone managed to break on the driver/software side of things; even if it is specific to my laptop? It's my main work tool and I have deadlines to meet, so it is quite worrying.

My question(s):
a) Does any have a clue as to what might be going on here, and how to fix it?

Sub-questions:
b) Why would the Loopback button be present on one account but not the other on the same computer?
c) Clearly the Totalmix and RME Fireface software are no longer speaking with the Babyface. What possible methods could be used to address this?
d) How could an update break this, again, on both accounts?
e) If it's firmware related, why does the Babyface work on another laptop?
f) Would restoring my computer to an earlier state via Time Machine or a HD clone fix this?

Thanks for taking the time to read and any suggestions you may have!
Antonio

Hey Waedi,
Thanks for getting back to here.
Yes, I'm aware of the gear icon.

The firmware is at the latest version. I did run it anyways, it went through, and remained at the latest version:

Current Mac: (mid 2014 Macbook Pro, Mojave): Firmware v225   Driver: v3.221


Older Mac:     (2011 Macbook Pro, High Sierra): 
Firmware v225   Driver: v3.01

Some points:
-In the Totalmix Function Menu: "Mixer View" is greyed out


-Opening older Workspace:
"Mismatch detected - Workspace File contains no data for connected Device"

This leads me to believe that something is stopping Totalmix from seeing the Babyface?

Another question I have: is this the best place to post my request for help, or is their a dedicated sub for the original Babyface?

Much Appreciated,
Antonio

Hey Waedi,

Thanks for this...unfortunately, that driver is MacOS 11 and up.

Some good news: I think it's fixed.

What I did:

1. I deleted everything following this thread:
https://www.forum.rme-audio.de/viewtopic.php?id=20472

2. I then booted into Safe Mode
3. I rebooted and installed the original driver from the CD that came with the unit (2011!).
4. That got the window open, but no sound (maybe the driver was not compatible with Mojave?)
5. So I updated to the latest version for Mojave (OS 10.14), which is 3.221
6. That pretty much fixed it, and I got my GUI/Window back and the software talking to the Babyface.

However, the control buttons where mixed up on the Babyface. The Phones selection controlled the Master and vice versa.

I tried it in the new admin account and same thing; funnily enough, there is still no Loopback button on that account for some strange reason.

I flashed the unit again, with it plugged in, unplugged it for it to take effect (even though technically it wasn't doing anything as it was already up to date).

Changed over to the original Admin account, and the buttons on the Babyface now control in the right order.

One thing: I lost access to most of my past Workspaces. Not sure why a handful are accessible but most are greyed out.

Also, when I tried to load a past Workspace, the GUI turned all black. Really weird. I got it back by going to File-->Load Recent and loading one from the list.

This thing of the GUI turning black, I saw it before; it started happening a few weeks ago.

I'm almost wondering if this is a port/power issue on my laptop?
Having said that, my Babyface has the optional power supply unit, so it shouldn't be sucking too much power (if any?) when it runs.

Daniel, MJ or some other higher ups or experts may be able to shed further light on this.

The main thing, is, for now, I can get back to work.
Thanks Kindly,
Antonio

Yeah, I deserved that one. :-)

Please can you help me I've had issues with totalmix that isn't opening, I probably need to update the usb flash but when I click "update" nothing happens so my totalmix still doesn't open and I can"'t use my UFX

i'm on HighSierra 10.13.6
firmware v360 and driver v3.222

thanks

I'm sure this is answered somewhere but is there a link to the USB driver that will work with mac os Catalina? Reading some threads there is discussion of beta's etc but links go to newer drivers for M1 & M2 macs. Thanks.