Hey guys, can anyone help me with this riddle?
Our team purchased a RME ADI-2 Pro FS R AD/DA Interface from you for our tape archiving set up. It’s a very simple set up:
TASCAM 122 MKIII > RME ADI-2 Pro FS R > USB/Mac M1
We have been running this system for a few months with no issues. Everything was working like it should. However, this morning, I could not get the AD/DA convertor to receive signal when the computer turns on. When the computer is off, I have good signal coming from my Tascam 122 MKIII into the RME ADI-2 Pro FS R. Monitoring works fine here through any output. But when the computer is switched on, it re-configures as per normal to USB Mode, however, signal then becomes non-existent.
When the computer is on, I can see the RME ADI-2 Pro FS R device in my system preferences/sound preferences. The I/O shows up fine. Just no signal… I have tried manually configuring the connectivity from Auto to Manual selection as well, this didn’t change anything. I have also tried many restarts of the entire system and the issue is still apparent.
I have the RME ADI-2 Pro FS R User guide in front of me, and have looked through forums etc for support on this issue, but had no luck finding a fix.
Any suggestions? Do you have any troubleshooting guidance for the RME ADI-2 Pro FS R?